Why won't Airbnb accept my photo ID?
Why won't Airbnb accept my photo ID? Grant camera permission: The Airbnb app or your browser may need permission to access your camera. Still not working? Try refreshing the app or page. Use high-quality photos: Take photos in a well-lit room, checking that your face is clear and not obscured, and fit information within the provided white lines.
Why does Airbnb keep saying something went wrong?
This can happen for a number of different reasons, including: Your credit or debit card has expired. You've exceeded the daily withdrawal or purchase limit set by your bank or credit card company.
What is the biggest problem with Airbnb?
A 2021 study of more than 125,000 Airbnb complaints on Twitter found that 72% of the issues were related to poor customer service and 22% were related to scams.
How does Airbnb verify my identity?
When you book a stay or when you become a Host, we may need to verify your personal information, such as your legal name, address, phone number, and other contact details. We may also ask for a photo of your government ID and a selfie. Additionally, certain Experiences require you to verify your identity.