Why is Trainline not letting me refund?


Why is Trainline not letting me refund? Refund Processing/ Refund - Action Required – Before we can process your refund we may need you to return your tickets. Refund Rejected– We're unable to refund your tickets. This could be because you've scanned your eticket or activated your Mobile Ticket.


Can I cancel my train ticket before 30 minutes?

In the case of a confirmed counter ticket, online cancellation is allowed up to 4 hours before the train's scheduled departure. If you have a RAC/Waitlisted counter ticket, cancellation is allowed up to 30 minutes before your train is scheduled for departure.


Can you get a refund on Anytime train tickets?

With Anytime Returns the outward part is valid for 5 days from the date shown on your ticket, and the return for 1 month. Anytime Day tickets are only valid on the date shown. Your ticket is refundable (with no admin fee) if the service you planned to travel on is delayed or cancelled, and you choose not to travel.


Why does Trainline charge a fee?

These fees go towards improving our products and services, so you can keep enjoying hassle-free travel by rail and coach. We keep a close eye on our fees to make sure we're always putting your money to the best use, as well as giving you the best value.


How do I make a claim on Trainline?

You'll find it in the policy document attached to the email you received from 'Trainline - Travel Insurance'. The easiest way to make a claim is online. In the policy confirmation email from 'Trainline – Travel Insurance' there is a link to the online claims journey.


How much refund will I get if I cancel my train ticket before 24 hours?

All Fares. Full refund to original form of payment if changed or canceled within 24 hours of purchase, regardless of time elapsed between purchase and scheduled departure (within one hour for tickets on unreserved services). “No Show” Policy: After departure, all fares are non-refundable and cannot be changed.


Is it easy to get a refund from Trainline?

If you are making a return journey and only one leg of your journey is affected, we can offer a fee-free refund or change of journey for both legs of your trip. This also applies if you have two single tickets that together form a return journey. The quickest and easiest way to refund your ticket is to do it online.


Can I cancel my return ticket and get refund?

Regardless whether you cancel your flight months in advance, or you miss it due to some unforeseen issue on the way to the airport, you have a right to the same refund of taxes and fees from the airline. This is because in either case, you have not used the flight and are therefore not liable to pay these costs.


What happens if I cancel my train ticket before 4 hours?

I-Tickets can also be cancelled in the above manner, at the boarding station, within 4 hours before the scheduled departure of the train, cancellation charges will be 50% of the fare subject to the minimum flat rate mentioned in the above clause.


Can I get a refund on an Anytime Return train ticket?

With Anytime Returns the outward part is valid for 5 days from the date shown on your ticket, and the return for 1 month. Anytime Day tickets are only valid on the date shown. Your ticket is refundable (with no admin fee) if the service you planned to travel on is delayed or cancelled, and you choose not to travel.


Is it cheaper to book a train on the day?

Train operators set ticket prices in yields, with advance purchase tickets as the cheapest option.


Can I get a refund if I miss my train?

“No Show” Policy: After departure, all fares are non-refundable and cannot be changed. Passengers who do not show or cancel prior to departure forfeit the entire amount of the no show trip segment.


What is a throwaway ticket?

Throwaway ticketing is purchasing a ticket with the intent to use only a portion of the included travel. This situation may arise when a passenger wants to travel only one way, but where the discounted round-trip excursion fare is cheaper than a one-way ticket.