Why is TfL charging me 10p?


Why is TfL charging me 10p? When using your card via contactless, Apple Pay or Google Pay, customers are sometimes charged 1p or 10p as part of an authorisation check. Companies issue this authorisation check to ensure the card is valid and has funds available.


How do I appeal a TfL charge?

Making an appeal
  1. To appeal you need to complete the form sent with the notice of rejection.
  2. Do not send this to us but to the address shown on the appeal form.
  3. You may opt for either a personal or postal hearing.
  4. Remember, you only have 28 days from the date of the notice of rejection to appeal to the tribunal.


How do I contact TfL penalty charge?

It may be possible to give you a quick decision over the phone, depending on the evidence available at the time of calling. Find out more about making a representation. For more information, telephone us on 0343 222 3333 (TfL call charges). Lines are open 08:00-20:00 Monday to Friday.


Does TfL charge immediately?

The charge will usually be applied to your account within 3 days of travel. A single charge will be made for each day travelled, as TfL calculates your fares for all your journeys across each day. Find out more about TfL's contactless card service.


Is it cheaper to use Oyster or debit card on TfL?

Is it cheaper to use Oyster or contactless? As both cards use the same Pay As You Go system and are compatible with the TfL Oyster & Contactless app, the costs are comparable. As a tourist in London, it can be worth getting an Oyster Card as part of the London Pass.


How do I report a TfL problem?

Taking your complaint further
  1. Online: Visit the London TravelWatch website.
  2. Phone: 020 3176 2999 (09:00-17:00, Monday to Friday)
  3. Address: London TravelWatch. Europoint. 5-11 Lavington Street. London SE1 0NZ.


Is TfL charge capped?

A cap limits how much you pay for all your journeys in one day or week. You can make as many journeys as you like and when all your fares add up to a certain amount, we won't charge you more (your fare is automatically capped).


Can I sue TfL?

If you have been injured while on a Transport for London service and believe negligence is the cause you may be eligible to make a TFL accident claim for compensation. London River Services, London Trams, TFL Rail, London Dial-a-Ride and the Emirates Air Line cable car link across the River Thames.


How can I pay less on TfL?

Using an Oyster card works out cheaper than buying a paper ticket every time you want to travel by tube as fares are cheaper when you touch in with an Oyster. You can add some credit to your Oyster using a pay-as-you-go system, which means money is only taken off when you employ the contactless card.


Do TfL always prosecute?

Decision to prosecute TfL will therefore only prosecute if: a) The evidence shows that there is a realistic prospect of conviction; and b) It would be in the public interest and in the interest of justice to prosecute.


What happens if I forgot to pay ULEZ?

If you drive within the zone, you'll have to pay by midnight on the third day following the journey. If you don't pay on time, you risk getting a Penalty Charge Notice (PCN). To see if and what you need to pay, check your vehicle.


How much is the ULEZ penalty charge?

Cars, vans, motorcycles, mopeds, caravans, and minibuses can all be landed with a £180 penalty, payable if they have not paid their ULEZ charge correctly or on time. Note that there is a heightened risk of receiving a PCN if you pre-pay your ULEZ charge by post fewer than 10 days before travel.


What do bus drivers see when you tap in?

You tap in and the machine immediately deducts the flat fare. The driver will see you do this and challenge you if you don't. It's a flat fare for a trip of any length and this makes tapping out unnecessary. Indeed flat fares were introduced to make this work.