Why is my Uber account update temporarily disabled?

Why is my Uber account update temporarily disabled? Often when drivers and delivery people lose account access, it's temporary and related to account eligibility or investigating a report. The most common reasons why a driver or delivery person might lose account access are an expired document or an issue with their background check.

How do I delete my Uber app and start over?

How do I use my old Uber account on my new phone?

To move your existing Uber account to a new phone, install the Uber app on the new phone, sign in using the phone number or email associated with your existing account, and follow the prompts to verify your account and transfer your information to the new phone. Can you have one Uber account on two phones?

How do I recover my Uber account with a new phone number?

Tap Profile. Tap Update next to your existing phone number. Enter your new phone number. Enter the six-digit verification code that was sent to your new number. Check your email address on file for a reset link, and tap Verify Phone Number in the email.

Can I transfer my Uber account to someone else?

It can also help you order Uber rides for another person outside the family, as who you add to your Uber family account is up to you – you can use your Uber account for a friend, a relative, a nanny or anyone who you want on it. Just head to the “Settings” section of the Uber app to set up a Family Profile.

Can I delete my Uber account and make a new one?

If you delete it yes you can some day create a new one with the same mobile number. You can NOT have 2 accounts with the same number. If you delete it you'll loose any credits you have accumulated.

Can I make 2 Uber driver accounts?

Duplicate Account Issues Uber allows only one account per user. Under no circumstances should the driver-partners create more than one account for themselves. We have several tools and checks which can flag a duplicate account with accuracy.

Why is Uber taking $1 from my account?

We currently pre-authorize the amount of $1 with every trial sign up as a way to help us prevent fraudulent activity. But don't worry! This amount will be credited back to your account within a few days as it is only meant to authenticate your credit card at registration.

Do Uber drivers know if you report them?

Yes the driver will get a notice probably within a couple of hours. Usually the notice will say “A recent passenger has said some of your driving practices have been unsafe.” Then depending on what you say they may just let it go with a warning or they may get suspended until Uber deems them safe to return to driving.

How do I contact Uber support?

Uber support is available in the Uber app and at help.uber.com.

Why is my Uber account temporarily disabled?

Often when drivers and delivery people lose access to their account, it's temporary while we investigate the report or review documents, or while they resolve an issue related to account eligibility, such as an expired driver's license or ineligible vehicle.

How do I get a refund from Uber?

Resolving Your Request You can submit a request for a refund or a general complaint about your ride to Uber's customer service team at help.uber.com or in the app within 30 days of encountering an issue.

How do I escalate a complaint with Uber?

The best way to Uber contact customer service and get help is in the Trips and Help section of the app. You can report an issue with your ride, ask for a refund or fare adjustment, report a complaint about your driver, or handle any other issue that you might have with Uber.

How long does Uber temporary hold last?

How long does it take for the hold to be reversed? Uber reverses the hold immediately after your trip ends. This normally takes 3-5 business days to reflect in your account.

Can you have two Uber accounts with the same phone number?

uber allows only one account for one number.