Why is my train not showing on Trainline?
Why is my train not showing on Trainline? You might have an account but weren't logged in at time of booking and so can't see the journey online. If this is the case, find your booking confirmation email and click on 'Login to manage your booking'.
How long does it take for Trainline to send tickets?
You'll get your tickets within two to three working days of booking. We'll only offer this delivery option to you if your journey's more than seven days away, just to make sure there's plenty of time. If you're due to catch your train in the next three days and you've not had your tickets, then please contact us.
How early should I arrive at Trainline?
We recommend that you arrive at least 90 minutes prior to your train leaving so you can have a stress-free check-in.
Why does it say tickets coming soon on Trainline?
There may be interim dates when timetables and Advance tickets are yet to be confirmed by train operators. We'll do our very best to alert you as soon as our systems detect availability. If you do not receive an alert, check back in before you travel to book a ticket and reserve a seat.
Do Trainline tickets work all day?
The Anytime Return train ticket is a flexible ticket with no travel time restrictions. The outward portion of your journey is valid for five days, including the issue date, and you can use the return portion of your ticket at any time within one calendar month of the issue date.
Can I see my train ticket online?
eTicketing is available on nearly all Amtrak train routes and Thruway connecting bus services throughout the nation. You'll receive your eTicket as a PDF attachment to your emailed receipt. You can even retrieve your eTicket in the app. Open the eTicket PDF on your mobile device.
How do I know if my train seat is reserved?
There will be a small sign above the seat's headrest indicating it's reserved.