Why is my download code not working on my digital Railcard?
Why is my download code not working on my digital Railcard? A: If your download code isn't working, it is likely that it has expired or has been used to activate your Railcard on too many devices.
Can I have digital Railcard on two phones?
You can store your digital Railcard on up to two devices at a time. If you want to add it a third, you will need to remove it from one of your existing devices using the steps descirbed above.
Why does my Railcard not work before 10?
The Network Railcard is designed to promote off-peak leisure travel. This means that it encourages people to use trains outside of the busy commuting period which occurs before 10:00am Monday to Friday.
Will a screenshot of Railcard work?
Digital railcards must be shown in the app, screenshots are not acceptable - so the fact it's a fake will be easily spotted.
Do you need Internet for a digital Railcard?
The Railcard app on your device will continue to show your digital Railcard as long as your mobile device has connected to the internet at some point within the last 72 hours. However, you will need an internet connection to buy your digital Railcard or add it to a new device.
How do I update my Railcard app on iPhone?
On Android – open the Google Play Store, tap 'Menu', then 'My apps & games'. Apps with an update available are marked, 'update', and you can click this button to update them. On iPhone – open the app store, search for the Railcard app, click on it, and then click the blue 'update' button.
How do I use my digital Railcard on Trainline?
- Select where you're travelling from and to and the date and time you'd like to travel.
- Add your passengers and their relevant Railcards.
- Select 'Get times & tickets'. If you're eligible for a discount, it will automatically be applied to your search results.
How do I get a new download code for my 16 17 Railcard?
If you still can't find it, please click 'Manage my account' on the website homepage to log in to your account. Once logged in, click on 'Get new Download Code' to request a new download code.
How do I contact Railcard?
Please contact us on 0345 605 0525 or email us at [email protected]. We are open from 07:00am to 22:00pm everyday of the year except for Christmas day. How do I make a complaint?
How do I access my Railcard digitally?
Open the app*, and tap on the + symbol in the top right hand corner to get started. Select Add an existing Railcard at the top of the screen. Enter the download code you received in an email titled Your digital Railcard download code, and click continue.
Does Trainline Digital Railcard work?
Yes. Although your Railcard will live in your Trainline App, it can still be used with tickets bought elsewhere.
Does Trainline automatically apply Railcard?
We'll automatically apply your Railcard savings and show you the discounted price. Book your train tickets as a digital ticket, or to be collected at the station. Bring the device your digital Railcard and train tickets are stored on to show to a ticket inspector if asked.
How long to get Railcard download code?
Please allow up to 5 working days for your Railcard application to be reviewed. Once approved, a download code will be sent to your registered email address, along with instructions on how to download your digital 16-25 Railcard.