Why is communication with other hotel departments important for housekeeping?
Why is communication with other hotel departments important for housekeeping? Healthy communication in the organization fosters mutual trust and sense of cooperation among the staff members and the guests as well as between the staff members and the management body. Front office communication with other departments can make or break the guests' stay at the hotel.
What is the relationship between kitchen department and front office?
Front office communicates the daily arrival list to the kitchen and it helps the chefs to forecast their production so that the wastage is minimized. The daily arrival list also contains guest history and the chefs come to know if there was any problem with food or service during the guest's previous stay.
What is the role of the front office in the departmental communication in hotel?
The Front Office plays a major role in delivering hospitality to guests. It sets the stage for a pleasant or an unpleasant visit. The front office communicates the guest requirements to other departments, which work in close co-operation and co-ordination to deliver required products and services.