Why is communication between front office and housekeeping important?
Why is communication between front office and housekeeping important? To ensure efficient rooming of guests, both housekeeping and the front office must inform each other of changes in a room's status. Knowing whether a room is occupied, vacant, on change, out of order (OOO), under repair, or similar for proper room management.
How important communication is between the front office and the housekeeping?
Once the room is prepared, housekeeping can then use their two-way radio to let front desk know (again, without delay). This means the guest isn't kept waiting. For security breaches or emergency situations, real-time communication is required to ensure guests are moved quickly, safely and in an organised manner.
Why is communication important in hotel front office?
Effective communication is important in the hospitality industry because it: Improves relationships, both in-house amongst workers and between employees and customers.