Why haven't I received an email from Ticketmaster?


Why haven't I received an email from Ticketmaster? If you haven't received an email confirmation, please check the email address that you have registered with us is the correct email address. Please also check your junk or spam folder to ensure that your email provider hasn't misfiled the email.


How long does it take for Ticketmaster to send confirmation?

The Ticketmaster confirmation email is sent to the email you supplied during your booking, up to 72 hours after purchasing your tickets. If you haven't received an email confirmation please check the email that you have registered with us is the correct email address.


Is it OK to buy tickets from Ticketmaster?

When possible, buy tickets from official sources. With any event, the official primary ticketer — like Ticketmaster — is the best place to buy tickets. Ticketmaster is the safest and most secure marketplace to buy tickets, including resale tickets.