Why has TFL overcharged me?

Why has TFL overcharged me? This could be because TfL combines your daily charges and you've travelled to a zone where the daily cap is above £100 (applicable to a small number of daily caps). Find out what to do if you think you've been overcharged.

Does TfL prosecute?

3.3 TfL may also prosecute for any criminal actions or anti-social behaviour which causes or is likely to cause service disruption.

Can you get a refund on TfL?

If you used pay as you go or a Travelcard on Oyster, refunds are given as pay as you go credit, web credit or by transfer into your bank account. If you used contactless, refunds are given on the card used. If you used a paper ticket or National Rail smartcard, refunds are made by transfer into your bank account.

Is TfL free for police?

I understand that officers get free travel on TfL services both on and off duty, using their individually assigned TfL Police Oyster cards, as well as the ATOC concessionary scheme that provides officers with unlimited travel on most national rail services within a 70 mile radius of London.

What is 12.50 TFL charge?

London road user charging The zone operates across all London boroughs and the City of London. The M25 is not in the zone. Even if you make a short trip inside the zone using a vehicle that doesn't meet the ULEZ emissions standards, you need to pay the £12.50 daily charge. This includes residents of the ULEZ.

What is the maximum TfL charge?

If the time between touching in at the start and touching out at the end of your journey is more than the maximum journey time limit, you'll be charged two maximum pay as you go fares. A single maximum fare is: up to £9.40 in Zones 1-9. up to £26.00 beyond Zone 9, including on the Heathrow Express.

How do I contact TfL for refund?

If your claim is successful, you'll be refunded the value of a single fare for the delayed journey. If your claim is unsuccessful and you believe that you are entitled to a refund, you can appeal by calling us on 0343 222 1234 Monday to Friday 08:00-20:00 (charges may apply) or online via our Help & Contacts page.

Is Elizabeth line more expensive?

The fares on the central section of the Elizabeth line (Paddington to Liverpool Street) are the same as the fares on London Underground in Zone 1.

How long do TfL charges take?

The charge will usually be applied to your account within 3 days of travel. A single charge will be made for each day travelled, as TfL calculates your fares for all your journeys across each day. Find out more about TfL's contactless card service.

Can TfL affect your credit score?

In addition, it does not affect your credit rating in any way. You have the right to challenge the registration of the debt by making an application to file (dependant on the type of contravention), either a Statutory Declaration or Witness statement, Out of Time.

Is begging on TfL illegal?

Answer. Depending on its nature, begging on the network and in the immediate environs, is an offence under the Vagrancy Act or the railway byelaws.

How long do you have to pay TfL charge?

You can pay in advance, on the day of travel or by midnight of the third day after travel.

What happens if you forget to tap off?

Missed Tap Off Cost If you don't have a default set on your card and you forget to tap off at the end of your trip, you'll be charged the fare to the last stop on the train line or bus route and with your fare type and any applicable loyalty discounts applied.

Is TfL charge capped?

A cap limits how much you pay for all your journeys in one day or week. You can make as many journeys as you like and when all your fares add up to a certain amount, we won't charge you more (your fare is automatically capped).

Does TfL refund you if you tap in and out at the same station?

You can get a refund if you have been charged for touching in and out at the same station without making a journey.

How can I pay less on TfL?

Using an Oyster card works out cheaper than buying a paper ticket every time you want to travel by tube as fares are cheaper when you touch in with an Oyster. You can add some credit to your Oyster using a pay-as-you-go system, which means money is only taken off when you employ the contactless card.

How do I contact TfL for overcharging?

You can also contact TfL in the following ways: Visit the TfL Help and Customer Support page. Email your query via: https://tfl.gov.uk/help-and-contact/ If you need urgent assistance from Transport for London, you can also call the 24-hour travel information helpline 0343 222 1234 (service and network charges may apply ...

How much is the TfL charge charge?

The Congestion Charge is a £15 daily charge if you drive within the Congestion Charge zone 7:00-18:00 Monday-Friday and 12:00-18:00 Sat-Sun and bank holidays. No charge between Christmas Day and New Year's Day bank holiday (inclusive). The easiest way to pay is by setting up Auto Pay.

Is it cheaper to use an Oyster Card or contactless?

Is it cheaper to use Oyster or contactless? As both cards use the same Pay As You Go system and are compatible with the TfL Oyster & Contactless app, the costs are comparable. As a tourist in London, it can be worth getting an Oyster Card as part of the London Pass.