Why don't people use travel agents?


Why don't people use travel agents? But cost isn't the only barrier. The perception of “one-size-fits-all travel” is another barrier to travel consumers choosing to use travel agents. In fact, the study found that nearly one-third of travellers list 'the inability to customise their trips the way they want' as a top concern with using travel consultants.


Who is the best travel agency?

Top 10 Online Travel Agencies USA
  • Booking.com.
  • Expedia.
  • Airbnb.
  • Hostelworld.
  • Vrbo.
  • Agoda.
  • HotelTonight.
  • HRS.


Is a travel agency high risk?

The primary reason travel merchants are classified as high risk is chargebacks. Chargebacks occur when a traveler calls their issuing bank to dispute a transaction. The travel industry loses an estimated $25 billion in fraud and chargebacks each year.


Will 2023 be a big travel year?

A resounding 87% of survey respondents expect to travel at least as much as they did in the prior year, with 49% selecting that they expect to travel more. This is especially true among younger respondents, with 59% of those between the ages of 18 to 26 planning to travel more in 2023.


What are the weaknesses of a travel agent?

What are the weakness of travel business? Being too large can be a weakness if the size of your travel agency results in slow decision making or too-rigid policies. Too few personnel, a poor location, outdated collateral can all be considered weaknesses. A lack of experience is a weakness, as is a lack of capital.


What percentage of people use travel agents?

How many people actually use travel agents? The short answer is, yes. 22% of U.S. travelers used a travel advisor 1. This percentage will grow, with 50% of travelers reporting they're more likely to use a travel advisor post-pandemic (a 14% increase from 2022!) 2.


Why is it better to use a travel agent?

Because travel agents are often working with airlines, hotels, cruises, tour companies, and more on multiple clients over multiple years, they're able to negotiate better deals and access better discounts than you'd be able to on your own. Think of it as bulk buying.


Why do Gen Z travel so much?

70% of Gen Z and millennial respondents agree that they have been inspired to visit a destination after seeing it featured in a TV show, news source, or movie. And 61%of Gen Z and millennials agree that a top motivation for traveling in 2023 is to visit a destination because it looks great in photos and videos.


Do people still use travel agents 2023?

People still choose a travel agent to help them book their travel experience, whether it is for business or pleasure. A travel agent helps travelers navigate any issues that may arise. They can even help save travelers money because they know what kinds of discounts and packages are out there.


How can I trust a travel agent?

Take advice from friends and business associates who use an agent they trust and always check business profiles on BBB.org. Visit or call several agencies to find the one that best suits your needs. Consider everything from the appearance of the office to the agent's willingness to listen and answer questions.


Are travel agents making a comeback?

Today, despite multiple threats to their business model, travel advisors appear to be here to stay. Many expect a surge of 2022 bookings, with clients ready to travel again after a year and a half of pandemic lethargy.


Is it better to use a travel agent or do it yourself?

Travel Agents Can Save You Time Booking a trip, with all its working parts, can take hours, especially if you're researching and comparing the best deals, said Avery Harris of Viking Travel. A travel agent will take much less time to help you find what you're looking for, Harris said.


What is the difference between a travel agent and a travel consultant?

The main difference between travel consultants and agents is that travel consultants plan trips, while travel agents book them. Travel agents may be better skilled at locating the best prices for flights and hotels.


Do travel agents book everything for you?

Pros of hiring a travel agent Hassle-free booking: A travel agent books everything for you, so you don't have to worry about the details.


How do travel agents make money?

Generally, leisure travel agencies' main revenue is from commissions vendors pay on vacation packages, cruises, air, and other add-ons. However, consultation fees and service fees are becoming more common as agencies try to diversify income sources to become less dependent on supplier commissions.


Is a travel agent high risk?

But travel agencies also typically fall under “high risk.” One reason for that is the higher-than-average chargeback rates that can come from bookings for a future trip that a client later wants to cancel.


Why use a travel agent 2023?

With close connections to airlines, hotels, and tour guides, travel agents often have access to special deals and preferential pricing you won't find on your own. They know about seasonal deals, low-cost specials, and unique experiences that would be hard for you to find building your trip online yourself.


Is it actually cheaper to use a travel agent?

The cost of using a travel agent is generally marginal, and often, they won't charge you at all. Much of their money comes from commissions the hotels and wholesalers pay them. Before you decide to book with a travel agent, inquire whether or not they charge fees.


Do Millennials use travel agents?

If you're a millennial or Gen Zer, you may be surprised by the retro hack some fellow travelers use to book seamless trips: a travel agent. Will Pay for Wanderlust! Millennials and Gen Zers are more likely to use travel agents/advisers than Boomers, according to a December 2022 Flywire survey of luxury travelers.


Are travel agents declining?

A significant reduction in the number of travel agents. According to the U.S. Bureau of Labor Statistics, full-time agents declined from a peak of 124,000 in 2000 to 82,000 in 2019. From 1997 to 2013, retail travel agency headcount fell by 59 percent—from 22,938 to 9,387, said Skift, a travel media and events company.


Will travel agents exist in the future?

Many travel professionals have adapted to this new environment by working for independent contractor companies or choosing to join host agencies. So it seems in one form or another, travel agents will survive! It's likely they will continue to evolve and serve an ever-changing world of travel.


Do travel agents get a lot of money?

How much money do travel agents make? This comes down to certain factors such as the type of clients, level of expertise and the ability to offer specialized services. According to Indeed, the average salary of a travel agent in the US is $49,608 but there are many making up to six-figure incomes.