Why does Trainline payment never work?

Why does Trainline payment never work? Your card may have expired, or you might have typed in the numbers wrong. You might have selected the wrong card type, or it might be a card type we don't accept. Check if your card type is accepted. Your card issuer might have declined the transaction.

Why does it say tickets coming soon on Trainline?

There may be interim dates when timetables and Advance tickets are yet to be confirmed by train operators. We'll do our very best to alert you as soon as our systems detect availability. If you do not receive an alert, check back in before you travel to book a ticket and reserve a seat.

How do I pay my Trainline?

Can I speak to anyone at Trainline?

You can contact our customer service by phone, email, or online chat. You can also visit our help pages for any questions regarding your booking and travel.

Is the Trainline secure?

Is Trainline safe? Payments on Trainline and their apps are completely secure. Trainline uses clever payment protection systems to ensure that your money is protected from fraud.

Why do people use the Trainline?

From live times and disruptions info to split tickets and price alerts for the cheapest tickets, the Trainline app gives you control of your journey. It makes train and coach travel across the UK and the rest of Europe easy.

Can I use my Trainline ticket on another train if my train is Cancelled?

If your train is cancelled, you can use your existing ticket to travel on the next available service... Advance Singles – hop on the next available train with the same train operator. Flexible tickets – such as Off-Peak and Anytime tickets offer flexibility and you can travel at various times of the day.

What can I use instead of Trainline?

The main contenders are Omio, Rail Europe and Trainline. Those three are all legitimate companies, and established ticket resellers for European train tickets. (They're official partners of the European national train companies.) And they all put you on the same trains!

Why is Trainline charging a booking fee?

These fees go towards improving our products and services, so you can keep enjoying hassle-free travel by rail and coach. We keep a close eye on our fees to make sure we're always putting your money to the best use, as well as giving you the best value.

Is Trainline cheaper in advance?

Train operators set ticket prices in yields, with advance purchase tickets as the cheapest option.

Why is Trainline not giving me an e ticket?

Please make sure to check your Junk and spam folders as sometimes the email turn up there. If you still can't find them then the email address you entered may of had a mistake. Don't worry as this is easily fixed you will need to get in touch with our call centre team and they will be able to find your booking.

Can I pay later for a train ticket?

Pay for your next purchase at Amtrak in 4 installments over 6 weeks when you check out with Zip.

What happens if I cant buy a train ticket?

Technically it is considered theft of services to board without a valid ticket. So if the conductor really wanted to cause you trouble, he/she could have you arrested. Most however would probably never go to those lengths, unless you gave them a reason.