Why does Trainline not apply my Railcard?
Why does Trainline not apply my Railcard? Why wasn't my Railcard discount applied? Railcards offer you up to 1/3 discount on your train tickets, but discounts won't be applied in the following scenarios: The Railcard does not apply to the route you're travelling on. For example, the Network Railcard is only valid for journeys in the South East of England.
Do Trainline railcards work on all trains?
Yes, your Railcard is accepted by all the Train Companies who operate Passenger Railway Services within England, Scotland and Wales. Railcards do not give discounts on Eurostar services, Charter services, and Heritage Railways unless state otherwise.
Why isn t my Trainline discount working?
If you have a Trainline discount code, you will need to redeem it just before the payment. Firstly, please make sure that when trying to use the code you are clicking on the link directing you to use your discount. Secondly, check that the booking you are trying to make does meet the criteria shown in the email...
How do I link my Railcard to the app?
If you have already bought a digital Railcard, you should have received a 'digital Railcard Download code' on both the purchase confirmation page and by email. Once you've got this code, go to the Railcard app, tap on the '+' button in the top left of the screen and enter your code.
How to use Railcard to buy train ticket?
Using your Railcard You can get your Railcard in a digital format to be stored in the National Rail Railcard app on your phone or tablet, or as a physical card. You can use your Railcard to buy tickets online, at a ticket office, from a ticket machine, and over the phone.
What does Trainline Railcard do?
Generally, all Railcards can be used for discounted train fares during Off-Peak times, weekends, and public holidays. Some, like the age-related Railcards, can be used during Peak times with a minimum fare, and the Disabled Persons Railcard can be used at any time.
Does Trainline automatically apply Railcard?
We'll automatically apply your Railcard savings and show you the discounted price. Book your train tickets as a digital ticket, or to be collected at the station. Bring the device your digital Railcard and train tickets are stored on to show to a ticket inspector if asked.
What can I use instead of Trainline?
The main contenders are Omio, Rail Europe and Trainline. Those three are all legitimate companies, and established ticket resellers for European train tickets. (They're official partners of the European national train companies.) And they all put you on the same trains!
Do Trainline railcards only work on Trainline?
Yes. Although your Railcard will live in your Trainline App, it can still be used with tickets bought elsewhere.
Is my Railcard linked to my Oyster?
To link your Oyster card and railcard, you need to take your Oyster card and your railcard to an Underground station, Overground ticket office or some National Rail ticket offices and ask the clerk to add your discount entitlement to your Oyster card. It will be valid until the expiry of the railcard.
Do they check your Railcard on trains?
Yes. You must show your valid Railcard when you buy your ticket. You also need to have your Railcard with you on each journey and present it to staff when your ticket is checked aboard the train.
How long does a Railcard take to activate?
Please allow up to 5 working days for your Railcard application to be reviewed and approved. Once approved, your Disabled Persons Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your Railcard.