Why does my Uber transaction say Amsterdam?
Why does my Uber transaction say Amsterdam? Uber invoices from The Netherlands because Uber's international headquarters are located in Amsterdam. This entity, known as Uber B.V. (Besloten Vennootschap), handles all rides outside of the United States.
Why are there two charges from Uber?
Why do I have two charges for the same trip? This can happen if you change your destination while you are on your trip, which may cause the final fare to be higher than the initial authorization amount. If a second authorization hold for the final full amount is unsuccessful, your bill may be split into two receipts.
How do I report a false Uber charge?
Call Uber support and provide the time and fare amount. They will be able to refund you if you are able to prove the discrepancy.
How can I find out who used my credit card for Uber?
Even if you used a credit or debit card, it may still be difficult to trace the purchase as Uber does not provide detailed information about transactions. If you suspect that someone has used your card without your permission, contact your bank or credit card company immediately.
Why is Uber taking 1 from my account?
For some cards that customers use as their payment method on the Uber platform, Uber might charge the upfront price of a trip before a trip is completed. This will help ensure that sufficient funds are present to cover a service from a partner of the app, such as a ride or a merchant delivery.
What do you do if you get scammed by Uber?
If you suspect an Uber scam, report it to Uber immediately through the app or their help center.
Does Uber actually refund money?
Resolving Your Request If we determine you are eligible, you should expect any refunds to be returned to your original payment method within 3-5 business days, depending on your bank.
Can I get my money back from Uber?
You can submit a request for a refund or a general complaint about your ride to Uber's customer service team at help.uber.com or in the app within 30 days of encountering an issue.
Why does Uber keep charging my card?
Uber may apply a temporary authorization hold for the value of the fare in advance, which will appear as a pending charge in your account's payment method. This is standard e-commerce practice to ensure the card has sufficient funds, and most importantly, it doesn't result in a duplicate charge on your card.
Why is Uber taking money from my bank account?
We issue authorization holds as a way to better protect against fraud that may result from unauthorized card usage. You may see an authorization hold if you recently added a new payment method, or if you haven't used Uber in a while.