Why do you want to be an airport customer service agent?
Why do you want to be an airport customer service agent? Why do you want to be an airport customer service agent? I have a great deal of enthusiasm for all things related to travel and airplanes. I also want to be part of an industry that helps people make their dream vacations come true.
What is customer experience in airport?
Airport customer experience can be defined as how a customer perceives their interaction with an airport as the sum of all the interactions that a passenger has with the entire airport community.
Why do you want to work as a passenger service agent?
SUGGESTED ANSWER: “I am someone who takes great pride in my work and I prefer to work in a customer-facing role where providing great service is important. I get the most job satisfaction from working as part of a wider team where brand reputation is vital.
What are customer expectations from an airline?
And a whopping 90 percent told us it's essential to experience a reliable, fast connection throughout their flight, no matter where they're flying in the world. Customers are willing to flip to other carriers. It's true, passengers will leave their preferred airline if they can get the experience they want elsewhere.
Why do you want to work for our airline best answer?
“I know that your airline has a strong commitment to safety and customer service. I've read about your modern fleet of aircraft and I'm impressed by your global reach. I would be proud to work for an airline that is making such a positive impact on the industry.”