Why do people use Trainline?


Why do people use Trainline? From live times and disruptions info to split tickets and price alerts for the cheapest tickets, the Trainline app gives you control of your journey. It makes train and coach travel across the UK and the rest of Europe easy.


Is the Trainline secure?

Is Trainline safe? Payments on Trainline and their apps are completely secure. Trainline uses clever payment protection systems to ensure that your money is protected from fraud.


Can I buy train tickets from Trainline?

To find cheap train tickets for your journey with Trainline, simply enter your travel information into our Journey Planner and search for the time and date that suits you.


Is Trainline a train?

Trainline is an independent booking platform for rail and bus tickets. They aggregate official train and bus tickets from 270 ticket providers and make it simple to book tickets for trains and buses in the UK and Europe.


Do Trainline railcards work abroad?

At Trainline, we sell international rail passes for many countries and continents across the globe including Europe, Great Britain and Japan. Keep scrolling to see which passes you can buy with us, tap the blue button to book your pass straight away or tap find out more to read your dedicated guides to each pass.


What can I use instead of Trainline?

The main contenders are Omio, Rail Europe and Trainline. Those three are all legitimate companies, and established ticket resellers for European train tickets. (They're official partners of the European national train companies.) And they all put you on the same trains!


Can Trainline be trusted?

Trainline uses clever payment protection systems to ensure that your money is protected from fraud. Travellers on Trainline can pay with complete confidence - they accept payments in ten different currencies and support multiple payment methods, including Apple Pay, PayPal, SOFORT and iDEAL.


Is Trainline cheaper in advance?

Train operators set ticket prices in yields, with advance purchase tickets as the cheapest option.


How does Trainline make money?

We earn a commission and fees on ticket sales. We also generate revenue from advertising and ancillary services such as travel insurance and multi currency payment options.


Can I use my Trainline ticket for any time?

The Anytime Return train ticket is a flexible ticket with no travel time restrictions. The outward portion of your journey is valid for five days, including the issue date, and you can use the return portion of your ticket at any time within one calendar month of the issue date.


Why is Trainline not giving me an e ticket?

Please make sure to check your Junk and spam folders as sometimes the email turn up there. If you still can't find them then the email address you entered may of had a mistake. Don't worry as this is easily fixed you will need to get in touch with our call centre team and they will be able to find your booking.


Is Trainline worth using?

In some cases, Trainline's bus and bus/train combo options are worthwhile. In our extensive testing, it's the number one result for the best train fares in Europe.


Why is Trainline more expensive than national rail?

The trainline is a reseller/agent so although the fares are usually the same, you may other charges such as booking fees/credit card fees and delivery fees and may miss any special promotional fares. There is no point in booking through them.


What is the difference between Trainline and National Rail?

Trainline is accredited by National Rail to provide information, timetables and sell tickets for the UK rail industry. If you're after information about National Rail, you've come to the right place. National Rail is the public facing brand of the Rail Delivery Group (RDG).


Is it better to purchase your ticket at the station or on the train?

Higher fares usually apply when purchasing tickets onboard the train. To secure the best available fare, passengers should purchase tickets prior to boarding the train.


Why is traveling by train the cheapest?

Train travel is often cheaper than flying, in part because you can generally take more with you before paying extra baggage fees. It can also be more convenient and relaxing than driving, especially if you'd be driving in an unfamiliar place or driving for many hours nonstop to get to your destination.