Why do airlines take so long to refund?


Why do airlines take so long to refund? That may be because of the large number of flight cancellations and delays, as the airline industry has struggled to keep up with the post-pandemic demand for travel. On average, 1 in 5 flights arrived behind schedule as of July 2022.


Do airlines give full refunds?

Passengers can receive both a refund of an airline ticket and compensation for the cancellation, provided that their flight qualifies for compensation. To qualify, the airline must have let you know about the flight cancellation less than 14 days before it was due to depart.


Why does the refund take time?

Merchant delays—Some merchants may take days or even weeks to process and approve the refund request. Once the refund is approved, the transfer of funds from the merchant's bank to your bank can take longer if weekends or holidays fall into the timeframe.


Do airlines give refunds for delays?

Schedule Change/Significant Delay - A consumer is entitled to a refund if the airline made a significant schedule change and/or significantly delays a flight and the consumer chooses not to travel. DOT has not specifically defined what constitutes a “significant delay.”


How do I get a full refund on a flight ticket?

Cancelling a Ticket Reservation or Purchase within 24 hours of Booking. For airline tickets that are purchased at least seven days before a flight's scheduled departure date and time, airlines are required to either: allow consumers to cancel their reservation and receive a full refund without a penalty for 24 hours, ...


Is it worth it to buy refundable airline tickets?

Refundable flights are generally more expensive than non-refundable ones. Consider booking a refundable flight if you're uncertain about your travel plans. Some airlines charge a fee to issue a refund and others have strict cancellation policy terms.


How do I get my money back instead of an airline credit?

So the airline has offered you a voucher, which is perfectly legal, but you'd rather just have the cash. You'll need to proactively ask your airline for a cash refund in writing. The same goes for if you've booked through an online travel agency like Expedia. They are also covered under DoT rules.


How much is a flight refund?

Every major U.S. airline (except Southwest Airlines) typically charges penalty fees to change or cancel an economy fare flight. The fees, however, can vary from as low as $75 on a domestic flight to more than $400 on an international flight.


Do all Airlines offer refunds?

Airlines are not required to offer both a hold and a refund option. Check your airline's policy before purchasing a ticket. However, if an airline accepts a reservation without payment, it must allow the consumer to cancel the reservation within 24 hours without penalty.


How long can a flight be delayed before compensation?

When a flight delay occurs, you are entitled to assistance and a choice between rerouting, reimbursement, or rebooking. If you arrive at your destination more than 3 hours after your scheduled arrival time, you are entitled to the same reimbursement, rerouting, and rebooking structure as a denied boarding.