Why did Hertz charge me double?


Why did Hertz charge me double? Why does it look like I was charged twice? When you extend, we collect the funds held for the previous week and authorize for the next week. This may look like two charges in your account, but only the new authorization will affect your balance. Why does Hertz bill this way?


Is it free to cancel Hertz?

If a prepaid reservation is cancelled more than 24 hours before the pickup time, a $100 cancellation fee will be assessed. If the prepaid reservation is cancelled within 24 hours before the pickup time, a $200 fee will be assessed.


How long does it take for Hertz to refund?

Can I get a refund? Contact our Customer Care team at 1 (800) 654-3131 to cancel your reservation and begin the refund process. Please note the refund will take up to 10 business days to process.


Can you negotiate price with Hertz?

We do not negotiate on pricing. All our cars are marked with a no-haggle price that is often below market value.


What are the hidden fees for on car rentals?

Top 10 unexpected car rental charges – and how to avoid them
  • 1) Insurance charges. ...
  • 2) Upgrade charges. ...
  • 3) Damage charges. ...
  • 4) Charges for extra days. ...
  • 5) Admin or processing fees. ...
  • 6) Charges for changing rental times or dates. ...
  • 7) Charges for young drivers, senior drivers and one-way trips. ...
  • 8) Charges for fuel.


What does Hertz charge as a deposit?

How much is the security deposit for a Hertz rental? A $200 refundable security deposit is collected and held by Hertz on your credit card or debit card when you pick up the car. The deposit is returned when you stop renting the vehicle and return the car.


Why have car rental prices doubled?

In fact, July 2021 rental car prices averaged 67% higher than July prices in 2019, the last normal summer pre-pandemic. Road trips were especially hot that summer (thus high demand), but other factors — including a global semiconductor shortage and tourism industry labor shortages — contributed to low supply.


Why did Hertz charge me 200 extra?

Hertz Hold on Credit Card The authorization hold is a standard practice. It ensures that the rental charges and any additional expenses (like fuel charges or late return fees) can be covered by the renter's available credit. The hold amount can be up to US$200 for credit cards and US$500 for debit cards.


What is the Hertz company scandal?

Numerous lawsuits filed against Hertz in recent years accuse the company of knowingly and falsely reporting its customers to authorities. They accuse Hertz of not investigating alleged thefts before filing theft reports, as well as reporting cars stolen without any verification that they are stolen.


Is it cheaper to rent a car longer or shorter?

In most cases, the daily rate goes down the longer you rent. To investigate the cost of a rental, submit some rental dates in the form above, and you'll see what car options are available and their rates.


How do I dispute a charge with Hertz?

Report an issue with your rental car experience by calling Hertz Customer Service at 800-654-4173 (7am-7pm CST M-F) or using its online form for emails.


Why are rental cars suddenly so expensive?

Rental car prices have been surging because demand is high and supply is low, both due to the coronavirus crisis and the chip shortage. To mitigate it, I should book as soon as I'm even *thinking* about traveling somewhere. I should also avoid certain locations (especially those near nature destinations).


How do I dispute a charge with a rental car company?

Things You Should Know Find and fill out the company's claim form online, or draft a letter with the car's details, dates you had it, and photos or documents that show you didn't damage it. Call your credit card company to dispute the charge and provide them with any evidence and documentation they need.


How much does Hertz hold on credit card?

How much is the security deposit for a Hertz rental? A $200 refundable security deposit is collected and held by Hertz on your credit card or debit card when you pick up the car. The deposit is returned when you stop renting the vehicle and return the car.


What is the disadvantage of renting a car?

Understanding the Disadvantages of Renting a Car
  • There is no hired driver. One of the most significant disadvantages of renting a car is it doesn't come with a driver. ...
  • High prices. ...
  • Strict terms and conditions. ...
  • Unfamiliarity with the vehicle. ...
  • Responsibility for any mishaps. ...
  • Less time to relax and enjoy.