Why can't you say I don't know at Disney?


Why can't you say I don't know at Disney? That's why Disney park employees are called “Cast Members” rather than employees—even if they're not playing a character. And that's why avoiding “I don't know” is so important. Cast Members are trained to “say something to move the story forward,” says Lucas.


Who is the rival of Disney?

If you're looking at film and television, its rivals include Universal (which is owned by Comcast), Sony, Time Warner, and ViacomCBS. Netflix and Amazon are Disney's main competitors in the streaming service space.


What does Disney call their employees?

A cast member (or CM) is a Disney employee that works at Disney Parks or at the Disney Store. Cast members have various jobs, such as watching over security (telling people the safety rules of rides and attractions, for example), tending to rides and attractions, and playing Disney characters.


What is the Disney pointing rule?

Disney workers are banned from pointing with one finger when giving directions. Instead, staff point with two fingers — a gesture known as “the Disney point”. The reason is that Disney parks get visitors from all over the world every single day, The Sun reports.


Why is Disney letting 7000 employees go?

The Burbank entertainment conglomerate announced in February that it would eliminate 7,000 jobs as part of an effort to save $5.5 billion in costs and make its money-losing streaming business profitable.


What does 5000 room only mean at Disney?

The number 5000 likely indicates an internal booking code or room type because there are no room numbers associated with the number 5000 at Disney's Polynesian Village Resort. If you haven't already done so, make sure to complete that Online Check-In in advance of your visit.


What is 2PM rule at Disney World?

However, that has changed. You now can only park hop AFTER 2PM. So you'll have to wait until well after lunchtime if you're planning on visiting another park. However, this rule is different for Annual Passholders.


What three words can Disney employees not say?

What three words can't Disney employees say? The three words that Disney employees are trained not to say are “I don't know.” “If a guest asks you a question, you always have to have an answer, no exceptions,” an anonymous former Cast Member shared online. “If you don't know it, find out, but don't say you don't know.


What is the 120 rule at Disney?

The Genie 120-minute rule says that you can make a new reservation at most 2 hours from when you made the last one, and this countdown timer doesn't change if you modify the reservation. If you made it at, say, 11 a.m., then your two hours will be up at 1 p.m. even if you modify the reservation at noon.


What does 33 mean at Disney World?

According to Disney, Club 33 is simply named after its address at 33 Royal Street in New Orleans Square at Disneyland.


What are the 4 keys Disney?

To support this decision-making process, adventure guides are trained on Disney's Four Keys Basics, in priority order: Safety, Courtesy, Show and Efficiency.


What is a code V at Disney?

We've already told you what a “Code 101” means, but today, we're here to talk about the dreaded “Code V,” otherwise known as a “protein spill.” What's that? Well…it's Cast Member lingo for when someone vomits.