Why can't I use my Railcard in the morning?
Why can't I use my Railcard in the morning? Your Railcard is not valid during the morning peak period when travelling between two stations in the Network Railcard area of validity. Check locally to confirm morning peak times as these do differ. This restriction does not apply on public holidays.
What happens if you forget to use Railcard?
If you have forgotten your Railcard you may be asked to purchase another ticket. The conditions of travel state that the Railcard must be carried by the customer in order for the ticket to be valid.
Can I use a digital Railcard immediately?
In most cases, your digital Network Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your digital Network Railcard.
Does Trainline Railcard work everywhere?
The Railcard does not apply to the route you're travelling on. For example, the Network Railcard is only valid for journeys in the South East of England. Railcards are not valid on European journeys (including Eurostar).
How do I contact Railcard?
Please contact us on 0345 605 0525 or email us at [email protected]. We are open from 07:00am to 22:00pm everyday of the year except for Christmas day. How do I make a complaint?
What time can I travel with a Railcard?
You can use your Network Railcard to get discounts on tickets for travel from 10:00am Mondays to Fridays and at any time on Saturdays, Sundays and Public Holidays. Please note, the 10:00am Monday to Friday Network Railcard time restriction applies to all ticket types.
Do railcards work at all times?
This depends on the type of railcard some railcards are only valid on Off-peak fares such as the 26-30 railcard, others are available to use all day such as the Senior railcard.
Can I use my Railcard in the morning?
Your Railcard is not valid during the morning peak period when travelling between two stations in the Network Railcard area of validity.
Why don t railcards work before 10am?
Why can't the Network Railcard be used before 10:00am Monday to Friday? The Network Railcard is designed to promote off-peak leisure travel. This means that it encourages people to use trains outside of the busy commuting period which occurs before 10:00am Monday to Friday.
Can I use my Railcard at any time of day?
You can buy Network Railcard discounted tickets for travel any time on weekends and public holidays or from 10:00am Monday to Friday. You may be able to start your journey a little earlier than 10:00am, see the time restriction easements section for details or check at your local station.
Is Railcard only for UK citizens?
National railcards They cost £30 (£20 for the Disabled Persons card). Not just for Brits! You don't need to live in Britain or be a UK citizen to be eligible. However, they can only be posted to UK addresses.
Do trains check railcards?
Do they always check Railcard? A: Yes. You must show your valid Network Railcard (digital or plastic) when you buy your ticket and travel on the train. Failure to present a valid Railcard will mean you have to pay a full fare or you may on certain services be liable for a Penalty Fare.
What is morning peak time on trains?
Peak train times are generally between 06:30 and 09:30, and from 16:30 to 19:00. This is when the trains are busiest, with commuters travelling between work and home. However, with more people working from home, you'll have a more peaceful journey than you once would!
Is 10 minutes enough time to change trains?
There's also no reason to believe they are not within short walk, so 9-10 minutes are totally fine.
Can I travel alone on a Railcard?
The only railcards that work for people travelling alone are based on age (eg 18-25, 26-30, senior for 60+), disability, veteran or full-time student status.
Can I use my Railcard as a ticket?
Using your Railcard You can use your Railcard to buy tickets online, at a ticket office, from a ticket machine, and over the phone. When you enter a journey into our Journey Planner, you can add the number and type of Railcards you wish to use.
Can you use train tickets at any time?
Anytime train tickets are completely flexible tickets that let you travel at any time of the day. If you know you have to be somewhere but aren't sure for how long, then an Anytime ticket is the perfect way to cover all your bases.
How many times can I use my Railcard?
And because there's no limit to the number of times you can use your Railcard, the potential for family adventures is huge.
What times can you not use Railcard?
Time Restrictions The only time you can't use your Two Together Railcard is at morning peak times, ie before 0930 Monday to Friday. Remember, on weekends and public holidays this restriction doesn't apply, so you can get out and start having adventures whatever time you like.
How do you get away with no railcard?
If you forget your Railcard you will either be required to buy a new ticket or you may on certain services be liable for a Penalty Fare. However, a train company will normally allow you to claim back this extra expense on the first occasion in each year where this happens.