Why can't i use my Network Railcard?
Why can't i use my Network Railcard? You will not be able to travel with your discounted tickets if your Network Railcard has expired. Discounted tickets are only valid if you are using them with a valid Railcard. You will need to renew your Network Railcard before you begin and complete your journey.
Do they check Railcard on trains?
Yes. You must show your valid Railcard when you buy your ticket. You also need to have your Railcard with you on each journey and present it to staff when your ticket is checked aboard the train.
Are railcards only digital now?
Most Railcards can be purchased online with the option to download as a digital Railcard to your smartphone or device with our Railcard App. Some 1-year Railcards can also be purchased at any National Rail staffed ticket office.
Can you use a Network Railcard on a bank holiday?
You can buy Network Railcard discounted tickets for travel any time on weekends and public holidays or from 10:00am Monday to Friday.
Where does Network Railcard cover?
A Network Railcard is a discount card that makes train travel cheaper for anyone in the Network Railcard area (London and the South-East of England) for a whole year.
What are the restrictions on a Network Railcard?
You can use your Network Railcard to get discounts on tickets for travel from 10:00am Mondays to Fridays and at any time on Saturdays, Sundays and Public Holidays. Please note, the 10:00am Monday to Friday Network Railcard time restriction applies to all ticket types.
Can I get a Network Railcard online?
You can buy your Network Railcard online or at a staffed station Ticket Office within the Network Railcard area. To buy online, simply click 'Buy Now' on the website homepage and follow the instructions on the screen.
How do I use my Network Railcard?
You must show your valid Network Railcard (digital or plastic) when you buy your ticket and travel on the train. Failure to present a valid Railcard will mean you have to pay a full fare or you may on certain services be liable for a Penalty Fare.
Can I use my Railcard on the day it runs out?
Yes. Your Railcard is valid up until and including the date shown on your Railcard.
Do Trainline railcards only work on Trainline?
Yes. Although your Railcard will live in your Trainline App, it can still be used with tickets bought elsewhere.
Why does Trainline not apply my Railcard?
Why wasn't my Railcard discount applied? Railcards offer you up to 1/3 discount on your train tickets, but discounts won't be applied in the following scenarios: The Railcard does not apply to the route you're travelling on. For example, the Network Railcard is only valid for journeys in the South East of England.
What happens if you buy a train ticket without a Railcard?
If you forget your Railcard you will either be required to buy a new ticket or you may on certain services be liable for a Penalty Fare.
Do railcards work instantly?
If you have purchased a digital 16-25 Railcard, it will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your Railcard. You cannot travel on discounted tickets until you have received your Railcard.