Why can't i download my digital Railcard?


Why can't i download my digital Railcard? If your download code isn't working, it is likely that it has expired or has been used to activate your Railcard on too many devices. You can only store your digital Network Railcard on a maximum of 2 devices, so you may need to remove it from an existing device to add it to a new one.


Can foreigners apply for Railcard?

You don't need to live in Britain or be a UK citizen to be eligible. However, they can only be posted to UK addresses. Buy in person at a staffed railway station (each railcard is different, so it is best to check beforehand with Railcard Help to see if there are any documents that you will need to bring with you).


Is Trainline Railcard digital?

You can now buy the following digital Railcards with us and store them directly in your Trainline app. Age-based Railcards are great for students, young professionals and seniors. Railcards are great for friends, couples and family members.


Can I download my Railcard on my phone?

With a Railcard, you'll enjoy ? off most fares when you go by train. Download the app now so you will never forget your Railcard again- have your Railcard on your mobile, ready for your next train journey.


Will a screenshot of Railcard work?

Digital railcards must be shown in the app, screenshots are not acceptable - so the fact it's a fake will be easily spotted.


Why is my Railcard not showing in Trainline app?

To view your Railcard in the app, you'll need to first log in to your account with the same email address you purchased with. After logging in, navigate to the Account tab and tap on Your Railcards to bring up the list of Railcards you've purchased. Then tap on Download Railcard to download it to your device.


How do I update my Railcard app on iPhone?

On Android – open the Google Play Store, tap 'Menu', then 'My apps & games'. Apps with an update available are marked, 'update', and you can click this button to update them. On iPhone – open the app store, search for the Railcard app, click on it, and then click the blue 'update' button.


Does Trainline Digital Railcard work?

Yes. Although your Railcard will live in your Trainline App, it can still be used with tickets bought elsewhere.


Can you get a digital Railcard instantly?

In most cases, your digital Network Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your digital Network Railcard.


How long to wait for digital Railcard?

Please allow up to 5 working days for your Railcard application to be reviewed and approved. Once approved, your Disabled Persons Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your Railcard.


Can I travel without Railcard?

If you are travelling by train on a ticket with a Railcard discount, you must travel with your valid Railcard. If you forget your Railcard you will either be required to buy a new ticket or you may on certain services be liable for a Penalty Fare.


Do I need an app for digital Railcard?

Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.


Can I change my Railcard from physical to digital?

Unfortunately you can only have one version of your Railcard – either plastic or digital. Once you have purchased your Railcard you cannot change the type of Railcard you have.


How long to get Railcard download code?

Please allow up to 5 working days for your Railcard application to be reviewed. Once approved, a download code will be sent to your registered email address, along with instructions on how to download your digital 16-25 Railcard.


Can you get a digital Railcard immediately?

How quickly will I get my new digital Railcard? In most cases, you should get your digital Railcard instantly after following the steps in the 'How do I add a digital Railcard to my device' section below.