Why can't I connect to Eurostar WIFI?


Why can't I connect to Eurostar WIFI? If you lose your connection, we're probably just passing through an area with weak signal. There's no need to reconnect, though. Once the signal improves, you'll be connected again automatically. Click here to find out more about the Eurostar app.


Is there 4G on Eurostar?

Our free wi-fi uses 3G and 4G signals en route.


Can you walk on Eurostar?

Foot passengers can travel with Eurostar, between our UK stations London St Pancras International and our stations on the continent . People who want to travel with their own vehicle or on a coach can use the Eurotunnel Le Shuttle between Folkestone and Calais.


Do you get food on Eurostar?

Yes. Train journeys are thirsty work, so we have all your food and drink needs covered. Eurostar Café offers a wide range of meals, snacks and drinks. If you are travelling in Premium, a catering service at your seat is included with your booking.


Can you charge phones on Eurostar?

Our continental trains have individual electrical outlets to charge your phones, computers and other devices. We have UK and European power sockets at every seat on our trains. We also have USB sockets in Standard Premier and Business Premier.


What happens if you miss the Eurostar?

What if I miss my Eurostar / National Rail journey as a result of delay? If you miss your Eurostar service as a result of delays or cancellations to your National Rail service on your outbound journey you will be placed on the next available service to your Continental destination at no extra charge.


What not to take on Eurostar?

Items containing incapacitating substances such as gas guns, tear gas sprays, mace, CS gas, phosphorus, acid and other dangerous chemicals that could be used to maim or disable. Any quantity of inflammable substances, including empty canisters e.g. petrol, methylated spirits, paint thinners.


How early should I arrive for Eurostar?

How long does the Eurostar check-in take? The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.


Is there a toilet on the Eurostar?

Yes. There are toilets at the end of each coach, as well as disabled toilets and baby changing facilities on board. If you'd like to make sure you're sitting nearby, go to Manage a booking to choose your seat.


Can you bring food on Eurostar?

Absolutely. You can bring your own food on European and London routes. And unlike in the sky, we won't restrict you with stifling rules on liquids. So why not bring a bottle too.


Do you really need to be 90 minutes early for Eurostar?

The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.


How strict are Eurostar with luggage?

On Eurostar there's no weight limit for your luggage, but you must be able to carry and lift your bags safely on your own, as there is no porter service at the station and our teams are unfortunately unable to help with luggage. Each bag can be up to 85cm long at its widest point and should be clearly labelled.


Do you go through passport control on Eurostar?

How does Eurostar check-in work? Once you've scanned your ticket at the gates, you'll join the baggage check, identical to what you have at an airport. After that, you'll enter a line for passport inspections. For EU passengers, there are also electronic gates which you can use if you have an e-passport.