Why can't I call my Uber driver?
Why can't I call my Uber driver? To protect the privacy of drivers on our platform, we don't feature drivers' phone numbers directly, but the app will put you in contact.
Is there a way to call your Uber driver?
Simply find the driver box at the bottom of the screen after ordering a ride and click on the phone icon to contact the driver by phone. You can also send him a message by clicking on the text box. This way you can conveniently and quickly provide details of your pick-up location.
Is Uber safe for female riders?
Our Community Guidelines prohibit sexual assault and sexual misconduct of any kind while using Uber. Personal space and privacy should be respected, period. If something happens, you can report it to Uber in the app during or after your trip. We'll take appropriate action to help keep our platform safe.
Is it OK not to talk to your Uber driver?
And those who preferred not to talk, whatever they're comfortable with was fine with me. I had one rider who, before he got out of my car, said, “thank you for not trying to keep a conversation going, I wasn't in the mood to talk.” So, whatever you're comfortable with, go with it.
Can you message your Uber driver before ride?
Sometimes you want to give your driver a little extra detail ahead of the pickup. Now it's even easier to share a tip (“I'm wearing a red jacket”) or send your driver a quick pre-written message like “I'm out front” with a single tap, right within the app.
How do I talk to a live person at Uber?
To speak with an agent, go to Help in your Uber Driver app, then tap Call Support.
Should I sit in the back of an Uber?
While neither Uber nor Lyft has rules about seating arrangements, most passengers don't sit in the front. It's a personal preference. However, if anything seems “off”, you have every right to cancel the ride.
Is it safe to Uber alone?
Whenever possible, sit in the back seat, especially if you're riding alone. This helps ensure that you can safely exit on either side of the vehicle to avoid moving traffic, and it gives you and your driver some personal space.
How does Uber know where to pick you up?
How Does Uber Determine Pick Up Location? Uber uses GPS technology to pinpoint your location. The Uber app will tell the driver where they need to pick you up and drop you off before accepting the ride request. It's important to enable the location services option on your mobile phone for Uber to work correctly.
How do I call Uber without the app?
By dialing the toll-free number 1-833-USE-UBER (1-833-873-8237) in the U.S., customers can speak with an agent in English or Spanish to request a ride on-demand or reserve one for a future trip. Uber has piloted ride-hailing via phone before.