Why can't Disney employees say I don't know?


Why can't Disney employees say I don't know? That's why Disney park employees are called “Cast Members” rather than employees—even if they're not playing a character. And that's why avoiding “I don't know” is so important. Cast Members are trained to “say something to move the story forward,” says Lucas.


What are the 3 words Disney employees are not allowed to say?

What three words can't Disney employees say? The three words that Disney employees are trained not to say are “I don't know.” “If a guest asks you a question, you always have to have an answer, no exceptions,” an anonymous former Cast Member shared online. “If you don't know it, find out, but don't say you don't know.


Why do Disney staff point with 2 fingers?

The real reason the cast members always use two fingers is that in some cultures — particularly in Asian cultures, where pointing tends to be associated with blame — it is considered extremely rude to point with your index finger.


Can you have tattoos as a Disney employee?

Disney 's parks division underwent a similar shift in April 2021, updating its dress and style code to allow workers to show their tattoos, which it said was part of a wider effort to make its employees and guests feel more welcome at its theme parks.


Why are Disney employees not allowed to point?

As the Independent explained, the two-finger gesture is likely still used today because a single pointed finger can be interpreted as rude to several cultures, including in the United States.


What is 2PM rule at Disney World?

However, that has changed. You now can only park hop AFTER 2PM. So you'll have to wait until well after lunchtime if you're planning on visiting another park. However, this rule is different for Annual Passholders.


What do Disney employees call each other?

24 Call Each Other Mr. Instead, they all call each other by their first names. This dates all the way back to when the parks first opened and Walt himself wanted the cast members to feel like a big, friendly family. Even when he was in charge, cast members weren't allowed to call him Mr. Disney!


What are Disney employees not allowed to say?

The three words that Disney employees are trained not to say are “I don't know.” “If a guest asks you a question, you always have to have an answer, no exceptions,” an anonymous former Cast Member shared online. “If you don't know it, find out, but don't say you don't know.


Can you not hug Disney characters?

Children of all ages are very welcome to hug Disney princesses and other meet-and-greet characters at Disney theme parks. What would be the best way to spend 6 days in Disneyland with two 3 year olds if money is not an issue?


Can you go to Disney twice in one day?

With a Disney base ticket, you're welcome to leave and re-enter the same theme park as many times as you like during the same day. So, if you want to visit the Magic Kingdom in the morning, go back to your hotel room for a nap, and return to the Magic Kingdom in the evening, then you do not need a Park Hopper ticket.


What is a code V at Disney?

We've already told you what a “Code 101” means, but today, we're here to talk about the dreaded “Code V,” otherwise known as a “protein spill.” What's that? Well…it's Cast Member lingo for when someone vomits.