Why Bolt asks for your ID?


Why Bolt asks for your ID? You have to check the customer's ID when the order contains items that have an age restriction and the customer chose the pickup option.


How did Bolt get my information?

For example, we collect and process the personal data submitted by you in the course of installing and using the Bolt app; refusing to share geolocation data via the App means we cannot direct a driver to your location for pick-up, nor can we show you one of our own vehicles close to you for hire.


Is a Bolt account safe?

Bolt is Level 1 PCI Compliant and complies with payment card industry (PCI) standards by tokenizing all credit and debit card numbers processed through our checkout.


Can Bolt drivers see your number?

The personal data of the passenger is only disclosed to the ride-hailing drivers when they engage with a ride on in the Bolt app; in such a case, the driver will see the name, phone number (in some countries the number is masked), rating and geolocation data of the passenger.


How does Bolt verify drivers?

We use the information on your driving licence data and the selfies you provide to us to verify and authenticate your identity on an ongoing basis for safety and security purposes.


How much does Bolt take from drivers?

How much does Bolt take from drivers? Although Bolt claims drivers are not charged a monthly fee, there is a 23% commission every driver is charged per ride, which can be considered a fee.


Can Bolt block your account?

Your account may be blocked for several reasons: Unpaid trip. Using cards that have been reported as stolen or lost.