Why are my Disney PhotoPass photos not showing up?


Why are my Disney PhotoPass photos not showing up? Disney PhotoPass – Frequently Asked Questions If you are missing photos captured today, please allow up to 24 hours for your photos to appear in your Disney account. Expired photos will no longer be available in the system. Please see our Expiration Policy for further details.


How do I activate my PhotoPass?

Just link any Disney PhotoPass cards, Park Tickets and/or MagicBands you used during your visit, choose any photo in your account, and select “Activate.” This will activate your Memory Maker entitlement and remove all watermarks from your photos and other digital content.


How long do Disney PhotoPass photos take to appear?

A: Please allow up to 24 hours after your Disney PhotoPass photos are captured before they are added to your account. To view your photos, sign in to your Disney account and enter the number on your Disney PhotoPass card.


How do I connect to PhotoPass?

If your pictures are not automatically linked, click “link photos” in the PhotoPass section of the My Disney Experience app. You'll see a number of linking options available here. If a photographer has given you a card with a code, you can scan the card or type in the unique 16 digit code located on the card.


Where did my Disney photos go?

You can view your photos on Disney PhotoPass and on the My Disney Experience Mobile App! Select your favorites and add them to your cart. Visit My Downloads and download as many photos—as many times—as you wish.


How do I recover my Disney photos?

Visit a PhotoPass Viewing Location inside of the Parks. If you notice while you are at a Disney Park that you have missing PhotoPass photos, head to the front of the park to find its PhotoPass viewing location. There you can speak with a cast member who can assist you with your missing photos.


What is the difference between PhotoPass and memory maker?

What is this? While the basic Disney PhotoPass lets you view and then purchase individual pictures, Disney's Memory Maker works by allowing you to collect an unlimited number of PhotoPass pictures taken throughout the park and download all those photos directly to your phone or computer.


Can I access my Disney photos after they expire?

Your photos will expire 45 days from the date they're taken, and once they expire, they can no longer be purchased or downloaded. If you need more time, as long as you're not past your expiration date, you can pay an additional fee to extend your access to the photos for an additional 15 days for $19.95.