Why am I getting charged 10 a month from Uber?

Why am I getting charged 10 a month from Uber? Uber One is a new membership that provides Rides as well as Eats discounts for $9.99 per month or $99.99 annually. You can cancel your membership within the app up to 48 hours prior to the next scheduled payment without being charged.

How do I contact Uber about a charge?

Why am I getting charged monthly by Uber?

Uber Pass is a monthly subscription*. Unless otherwise stated, each pass is good for a month and will renew automatically. If you cancel, you will still have access to your current Uber Pass until the end of the current billing period. Please use help.uber.com to report any unauthorized charges within 60 days.

Can I call Uber without the app?

We all know that not everyone is comfortable using a phone or an app to call an Uber, Uber CEO Dara Khosrowshahi said during the showcase. Like my mother-in-law and for her, we have a product that's incredibly easy to use. Customers can request a ride by dialing 1-833-USE-UBER.

Will I be charged if I cancel Uber one?

Canceling Uber One Because Uber One provides benefits for both Uber Eats and the traditional Uber ride app, you can cancel the service in either app. If you cancel your Uber One membership at least 48 hours before your next billing date, you will not be charged again.

Why do I have two charges from Uber?

Sometimes, an authorization hold doesn't get processed at the same speed as the actual charge, making it appear as though you were charged twice. This does not mean you were charged twice. This is because when you first placed the order, we put a temporary charge, which acts as a hold, with your payment method.

Can you call Uber over the phone?

By dialing the toll-free number 1-833-USE-UBER (1-833-873-8237) in the U.S., customers can speak with an agent in English or Spanish to request a ride on-demand or reserve one for a future trip.

Why am I paying $9.99 to Uber?

Uber Pass provides savings on rides and Uber Eats orders, subject to the specific terms in the offer. Uber Pass is a monthly subscription*. Unless otherwise stated, each pass is good for a month and will renew automatically.

Can I refund Uber one subscription?

Just as Uber can't reimburse customers for belongings they may have left in their Uber ride, Uber One's policy doesn't provide refunds for partially used or unused membership periods. While that's a bit of a downside, you continue to enjoy the membership benefits until the end of your current billing cycle.

Why did Uber charge me so much?

Uber charges passengers for a ride based on the distance of the trip and the time it takes to complete. The cost of an Uber trip is also affected by demand, so prices may be higher during busy times or in high-demand areas. Why does Uber charge extra if the driver gets lost?

Why do I have an Uber One membership?

Members save an average of $27 per month with Uber One* Use your benefits wherever Uber and Uber Eats are available within the US. Uber One may not be available to members on a partner funded pass. Free trial is only available for first time members.

Can you cancel Uber anytime?

You can cancel a trip at any time through the Uber app, but may be charged a cancellation fee if you cancel after you're matched with your driver. Cancellation fees pay drivers for the time and effort they spend getting to your location.

How can I find out who used my credit card for Uber?

Even if you used a credit or debit card, it may still be difficult to trace the purchase as Uber does not provide detailed information about transactions. If you suspect that someone has used your card without your permission, contact your bank or credit card company immediately.

Can you pay Uber with cash?

Can I pay for Uber with cash? Yes, you can pay with cash. Before requesting a ride, go to the Payment section in the app and select Cash. At the end of your trip, pay cash directly to your driver.

How do I get a refund from Uber?

Resolving Your Request You can submit a request for a refund or a general complaint about your ride to Uber's customer service team at help.uber.com or in the app within 30 days of encountering an issue.

How do I talk to Uber customer service?

Can I talk to a live person at Uber?

24/7 phone support To speak with an agent, go to Help in your Uber Driver app, then tap Call Support.

Why is Uber taking money out of my account?

We issue authorization holds as a way to better protect against fraud that may result from unauthorized card usage. You may see an authorization hold if you recently added a new payment method, or if you haven't used Uber in a while.