Who would be reporting directly to the hotel's front office manager?
Who would be reporting directly to the hotel's front office manager? In a full service hotel, the Reservations Manager, the Chief Operator, Night Manager and the Service Manager all report to the Front Office Manager. If the hotel has a front desk clerk, concierge, night auditors, doormen and security, these people all report to the Front Office Manager as well.
Who reports to the hotel manager?
At a large hotel, there are multiple management positions such as revenue manager, front-office manager, convention services manager, etc. and each of these would report to a general manager.