Who is Uber's target customer?


Who is Uber's target customer? Anyone who might have used a taxi service in the past is a potential Uber user, which includes just about everyone, from young singles to families with small kids and teenagers, all the way to empty nesters, retirees and people who have physical disabilities.


How does Uber reach its customers?

Uber has become a global transportation company through its excellent ride-hailing, food delivery, and freight transportation. The company smartly uses social media platforms like Instagram, X, Facebook, and YouTube to communicate with its users (passengers or foodies), drivers, and partners.


Are customers satisfied with Uber?

During the survey, 78 percent of Uber users stated that they were extremely or very satisfied with their ridesharing service.


How many countries use Uber?

Uber Technologies, Inc. (commonly referred to as Uber) provides ride-hailing services, food delivery, and freight transport. It is headquartered in San Francisco and operates in approximately 70 countries and 10,500 cities worldwide.


Who drives for Uber demographics?

More than 40% of Uber drivers self-identify as White non-Hispanic, vs. 26.2% for taxi drivers. Women make up nearly 14% of Uber drivers, more than the 8% of female taxi drivers, but much less than their 47.4% portion of the rest of the U.S. workforce. Women also work fewer hours, on average, than male drivers.


How many customers use Uber?

Within the first decade of its existence, Uber became a prominent sharing economy services provider, boasting 110 million users monthly in the United States by 2019. As of early 2023, Uber's monthly users had grown to 130 million. Uber operates in 72 countries, with over 7.6 billion trips carried out.


Do people use Uber everyday?

18.7 million Uber trips are completed each day globally This global presence has rendered Uber to reach a huge amount of 18.7 million trips every day adding to Uber's massive annual revenue collection and making it the most successful ridesharing and ride-hailing app.


What type of business is Uber?

Uber Technologies, Inc. (commonly referred to as Uber) is an American transportation conglomerate that mainly provides taxi services where individuals can hail a taxi (Uber) in an app on their phone.


Is Uber a C2C or B2C?

A peer-to-peer (P2P) or consumer-to-consumer (C2C) marketplace is one where any buyer can also be a seller. A well known example of a P2P or C2C services marketplace is Uber.


Is Uber b2b or B2C?

Uber uses the B2C Model.