Who is the head of a hotel?
Who is the head of a hotel? The General Manager is the head of a hotel. He/she is responsible for all hotel operations by proving and implementing developed strategies and services. He/she works very close with managers or directors of the different departments.
What is the person at the front desk of a hotel called?
A hotel front desk clerk is a hospitality professional who works at the check-in desk of a hotel, resort or another guest lodging. Some of the duties hotel front desk clerks typically have are: Taking calls from guests staying at the hotel as well as external customers.
What does a hotel manager do all day?
A hotel manager oversees all of a hotel's daily operations, from staffing to coordinating fresh-cut flowers for the lobby. Many, over time, are given long-term responsibility for negotiating contracts with vendors (such as maintenance supplies), negotiating leases with on-site shops, and physically upgrading the hotel.
Who are the face of the hotel?
The front office is also known as the face of the hotel. It is the first guest contact area and also the nerve centre of the hotel. All the activities and areas of the front office are geared towards supporting guest transaction and services.
What is the highest position in a hotel?
The hotel position with the most responsibility, a hotel or general manager, will be ultimately responsible for all aspects of managing the hotel.
What is the head of a hotel called?
A hotel manager, hotelier, or lodging manager is a person who manages the operation of a hotel, motel, resort, or other lodging-related establishment.