Who is responsible for my lost luggage?


Who is responsible for my lost luggage? According to the DOT, “once an airline determines that your bag is lost, the airline is responsible for compensating you for your bags' contents – subject to depreciation and maximum liability limits.”


How do I prove the value of lost luggage?

Assemble a detailed list of contents for your lost bags. Any receipts or other proof of the items will be helpful. There are several exceptions to what airlines will cover in terms of packed items, but you should be able to get reimbursed for most of the contents you can account for.


Can I sue an airline for losing my luggage?

Airlines will likely want to stay out of court, so you must file a Property Irregularity Report (PIR) to increase your likelihood of a settlement. If that doesn't work, file a claim in small claims court. That doesn't require an attorney, but each state has maximum limits regarding what you can recover.


How much will airline pay for lost luggage?

According to the U.S. Department of Transportation, you are entitled to compensation for reasonable incidental expenses you incur because of your delayed baggage, up to the maximum liability limits, set by statute. For U.S. domestic flights, this is $3,800 per passenger.


What is the maximum compensation for delayed luggage?

According to the U.S. Department of Transportation, you are entitled to compensation for reasonable incidental expenses you incur because of your delayed baggage, up to the maximum liability limits, set by statute. For U.S. domestic flights, this is $3,800 per passenger.


What happens if someone steals your luggage?

Yes, you should call the airport's law enforcement office at both your departure airport and your arrival airport, filing reports for stolen goods. You can find the phone numbers by calling each airport's main line and asking the operator to speak to the office that handles airport law enforcement.


How often does luggage get permanently lost?

Most eventually turned up—one recent study by industry group SITA found only about 5 percent of lost bags disappear permanently—but with so much luggage temporarily vanishing, airlines knew they had a problem.


What happens if someone steals your checked luggage?

A stolen luggage report can also be filed with the airport police, in the event your property is recovered on baggage handlers or other employees. If you believe items may have been stolen during security screening, you can also file a report with the TSA.


Do airlines owe you money for delayed baggage?

According to the U.S. Department of Transportation, you are entitled to compensation for reasonable incidental expenses you incur because of your delayed baggage, up to the maximum liability limits, set by statute. For U.S. domestic flights, this is $3,800 per passenger.


How do I get compensation for delayed baggage?

How To Claim Delayed Baggage Compensation - A Guide
  1. Contact a Baggage Claim Desk. ...
  2. File your delayed baggage claim immediately. ...
  3. Request an overnight kit. ...
  4. Ask for an allowance for reasonable expenses. ...
  5. Check the status, wait and be patient. ...
  6. Claim your rights formally.


What is the maximum reimbursement for delayed baggage?

According to the U.S. Department of Transportation, you are entitled to compensation for reasonable incidental expenses you incur because of your delayed baggage, up to the maximum liability limits, set by statute. For U.S. domestic flights, this is $3,800 per passenger.


How do I track my lost luggage at the airport?

Visit your airline's website and go to the “Tracked Baggage” page. Sign into your account on your airline's website, and go to the “Baggage” section of the website. Then, click on “Track Checked Baggage.”


How often does checked luggage get lost or stolen?

According to Luggage Hero, there were more than 684,000 lost and mishandled bags at major US airlines in the first quarter of 2022 alone. The Points Guy notes that this equated to approximately seven bags out of every 1,000, or 0.7%. American Airlines' average came in slightly higher, at nine per 1,000 or 0.9%.


How does baggage claim work?

A typical baggage claim area contains baggage carousels or conveyor systems that deliver checked baggage to the passenger. The baggage claim area generally contains the airline's customer service counter for claiming oversized baggage or reporting missing or damaged baggage.


What if someone steals your bag at baggage claim?

Travelers who suspect they were a victim of stolen luggage should immediately notify their airline of the situation. A stolen luggage report can also be filed with the airport police, in the event your property is recovered on baggage handlers or other employees.


How long do airports keep lost luggage?

Typically, airlines will pass the items over to the lost and found department at the arrival airport. The item will be kept for a 90-day holding period, after which it will be donated to charity or a place for sale – in some cases, the item will be destroyed if unclaimed after the holding period.


How long is luggage usually lost?

While airline policies on delayed versus lost baggage can vary, in most cases, bags that don't arrive with you at your destination are considered delayed until the airline officially declares them lost, which typically occurs between five and 14 days after arrival.


How much will Southwest reimburse for lost luggage?

The airline will compensate passengers for expenses they experience due to the loss, damage or delay of baggage, up to $3,800.


Who pays for stolen luggage?

Airlines are legally required to compensate you for lost items and any baggage fees you paid.


How long does it take to get a lost suitcase back?

Airlines rarely get bags back to passengers in 48 hours. Most bags that fall into the delayed baggage category make it back to the passenger in 3-7 days. Figure out what you need for a few days and immediately buy those items.


Can someone else pick up my lost luggage?

Passengers may return to the airport to pick up their item or may approve someone else, in writing, to do so. Items can be shipped back to the owner at the owner's expense.