Who is responsible for guest check-in?
Who is responsible for guest check-in? A Hotel Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services.
Do both guests need to check in?
1 Answer. In places where hotels are required to register their guests with the local authorities, they will ask for the ID of all guests. Hence all guests might not need to be present to check-in, but their ID's will. Other hotels might just ask for one ID.
What is the purpose of a guest check?
Guest Check – A guest check is a detailed summary of all the menu items ordered by the customer.
Does the person who booked the hotel have to check-in?
Yes, you can check into a hotel without the person who booked it. All that is required is for you to provide valid identification and payment information. Hotels typically require guests to present a valid form of ID such as a driver's license or passport upon check-in.
What is the process of guest check-in?
- The guest arrives and heads to your reception/front desk.
- The guest is identified and has their details checked.
- Front desk staff will give the guest an introduction to the hotel.
- The guest will take note of amenities and regulations etc and ask any questions.
Who checks guests in and out of the hotel?
A front desk clerk checks guests in and out of a hotel. They also answer phone calls, assign guest rooms, hand out room keys, collect payment and provide guests with information about local amenities.
Why do hotels charge extra per person?
An extra person charge is a fee that hotels may charge for each additional person staying in a guest room. The purpose of this charge is to cover the additional costs that come with having more people in a room, such as extra linens, towels, and toiletries.
Can I bring a girl in my hotel room?
If you don't book a double room, chances are that they won't let you bring anyone from outside the hotel into your room, not even for a fee. If you book a double room alone, they will often let you bring girls in with no questions asked, and if not, they will do so for a small fee.
Does each person need their own boarding pass?
I would say it's preferable for everyone to handle their own boarding pass (whether on phone or paper). But, it's acceptable to have all boarding passes on a single phone.
Does everyone have to check-in at the same time?
How do I get my boarding pass? A: If you have other passengers in your reservation, everyone must be checked in before you will be able to select the Boarding Pass button. To ensure that you are checked in, select Check In and make sure it is indicated by your name on the list that you are checked in.
Do hotels always have someone at the front desk 24 7 and not in the back office?
Yes, staffs with different shifts will be there for 24/7. Actually, you know what, after standing there for whole shift you still need to back to office and finish the paperworks. Ironically, for some hotels they didn't count the time you stay in back office as overtime, coz you're just literally not standing....