Who informs the housekeeping department that a room needs cleaning?
Who informs the housekeeping department that a room needs cleaning? The procedure of cleaning guest rooms by the housekeeping department can be summarized in the following way: Checkout clerk (or cashier) contacts the Housekeeping Department that a room became vacant and needs cleaning.
Why must front office department communicate with housekeeping department?
Both departments must inform each other about the changes in room status. General Guest requests like extra towels are conveyed to housekeeping. Scanty baggage guests should be informed to the housekeeping so that they can be tracked.
What are the 3 major areas of housekeeping department?
- Office of the Executive Housekeeper - The administrative work of the department is carried out here.
- Housekeeping Control Desk -It is accessible and operational 24 hours a day. ...
- Laundry Area - Washing, ironing, dry cleaning, folding of linen and staff uniform takes place here.
What is the relationship between the housekeeping department and the maintenance department?
The housekeeping department depends on maintenance to keep things in order. While carrying out their scheduled work, housekeeping employees may find some deficiencies in the hotel facilities, such as faulty electrical plugs, dripping faucets, leaking pipes or malfunctioning air-conditioning units etc.
How important that housekeeping and room division should work together?
To ensure efficient rooming of guests, both housekeeping and the front office must inform each other of changes in a room's status. Knowing whether a room is occupied, vacant, on change, out of order (OOO), under repair, or similar for proper room management.