Who does Uber use for SMS?
Who does Uber use for SMS? Using Twilio Messaging, Uber can provide timely ride status updates to both domestic and international customers through real-time text messages.
How do I dispute a charge on Uber?
On the Uber app, a rider can review their trips, click on a particular trip, and find the option to submit a dispute for the damage fee they were charged for. On the Lyft app, a rider can review their ride trips, tap “Get Help” and “Request a Review” for the additional fee that was charged to them.
Can Uber send verification code email?
Uber will never call, text, or email you to request your password, verification code, or banking details, so be cautious of anybody contacting you this way and asking for this information. And never add someone else's credit or debit card to your account.
Is Uber live chat 24 7?
24/7 customer support Contact us directly from your Uber app. We're always online to answer your questions.
Can you email Uber?
Uber doesn't have email support. You can contact them by their app.
How do I contact Uber support?
Uber support is available in the Uber app and at help.uber.com.
How do I get a refund from Uber?
Resolving Your Request You can submit a request for a refund or a general complaint about your ride to Uber's customer service team at help.uber.com or in the app within 30 days of encountering an issue.
How do I call Uber without the app?
By dialing the toll-free number 1-833-USE-UBER (1-833-873-8237) in the U.S., customers can speak with an agent in English or Spanish to request a ride on-demand or reserve one for a future trip. Uber has piloted ride-hailing via phone before.