Who can I complain to about the trains?


Who can I complain to about the trains? If you wish to submit a customer service complaint, such as issues related to train delays, cleanliness of trains, demeanor of Amtrak employees, and/or to request a refund, please contact Amtrak Customer Service or 1-800-USA-RAIL.


Who is controlling the train?

A train driver, engine driver, engineman or locomotive driver, commonly known as an engineer or railroad engineer in the United States and Canada, and also as a locomotive handler, locomotive engineer, locomotive operator, train operator, or motorman, is a person who operates a train, railcar, or other rail transport ...


Who controls train signals?

Absolute signals are sometimes also known as “interlocking plant signals,” or more commonly today, “control points.” They received the name because these signals are typically operated in a control center by members of the Centralized Train Control (CTC).


Can a train suddenly stop?

Trains can't stop quickly or swerve. The average freight train is about 1 to 1¼ miles in length (90 to 120 rail cars). When it's moving at 55 miles an hour, it can take a mile or more to stop after the locomotive engineer fully applies the emergency brake.


Why do trains jerk?

And each coach has a large static inertia. Because of this combination, the coaches far away from the engine get a pull much after the engine has overcome its static inertia and attained a non-trivial momentum. Also, given the coupling slack, the pull is sudden. This causes the jerk.


What happens when a train suddenly stops?

When the train stops, there is no force acting on the object (passenger), so he will remain in motion. This is why when suddenly the train stops, due to the law of inertia or Newton's first law of motion, the passengers are pushed forward.