Who are called as internal customers?
Who are called as internal customers? A simple definition of an internal customer is anyone within an organization that, at any time, is dependent on anyone else within that organization. This internal customer can be someone you work for as well as someone who works for you.
Who are internal and external customers?
When we think of a customer, we usually think of the “external customer” – a consumer who purchases a product or service. An “internal customer” can be defined as anyone within an organization, who at any time is dependent on anyone else within the organization.