Which US airline has the most complaints?

Which US airline has the most complaints? U.S. airlines by rate of customer complaints 2022 In 2022 , Frontier Airlines reported 20.26 customer complaints for each 100,000 enplanements on domestic-scheduled operations. This was the highest rate of customer complaints among U.S. carriers.

How many complaints does Delta have?

Delta saw the number of complaints filed with the U.S. Department of Transportation nearly triple in 2022, to 4,616 complaints, from 1,594 in 2021. That's significantly higher than the 963 complaints filed against Delta in 2019.

Which airline has the best customer service reviews?

JetBlue Airways ranks highest in customer satisfaction in the first/business segment for a second consecutive year, with a score of 893. Delta Air Lines (865) ranks second and United Airlines (848) ranks third. Delta Air Lines ranks highest in customer satisfaction in the premium economy segment with a score of 848.

Which American airline has the best customer service?

What airline has the worst reviews?

Frontier was named the worst US airline in 2023 by claims management company AirAdvisor. Spirit, another low-cost airline, was ranked the second-worst on the list.

Which airline has the happiest employees?

Voted the top airline in 2019 for keeping customers smiling, Alaska Airlines also has perks employees love to enjoy. With an impressive 82% employee approval rating and customers who love the rewards and benefits offered to fly with them, Alaska Airlines doesn't give anyone the cold shoulder.

Which is better Delta or United?

In the competition of Delta versus United, there isn't a clear winner. Delta charges less baggage fees and makes basic economy more tolerable for a frugal traveler. United, on other hand, has a stronger loyalty program, cheaper award prices and a stronger presence when it comes to global connections.

Who has more legroom Delta or United?

Delta, American, and United all offer between 30 and 32 inches of legroom depending on the aircraft, with Delta typically sticking closer to a full 32 inches of legroom.

Who has bigger seats United or Delta?

On paper, the new Delta and United seats are both 21 inches wide and offer 37 inches of pitch, but United's feels more spacious due to the lack of larger privacy wings — more on that below.

Is Southwest or United better?

Winner: United Airlines Both airlines have extensive route maps, but Southwest is notably lacking in international destinations. On the other hand, United has plenty of domestic and international flight options.

Who is more reliable United or American Airlines?

If you're choosing between American vs. United, choose American. In the competition of United Airlines versus American Airlines, we'll take American this time around. In fact, American outranked United on most metrics in our 2023 Best-Of Awards analysis of major domestic carriers.

Is Southwest or Delta better?

If you're choosing between Delta and Southwest When you factor in earnings rates, basic economy considerations, in-flight entertainment and pet friendliness, Southwest just edges out Delta.

What is the most uncomfortable airline?

Spirit. Like Frontier, Spirit has the skinniest rows of any American airline, with a seat pitch of 28 inches — and they don't recline. Spirit lagged at 8 out of 10 American airlines studied in the in The Points Guys' 2021 report.

Which airline has the most controversy?

In 2022 year, Frontier Airlines reported 20.26 customer complaints for each 100,000 enplanements on domestic-scheduled operations. This was the highest rate of customer complaints among U.S. carriers.

Is it worth complaining to an airline?

Air travel isn't always fun. Things go wrong. And while you're unlikely to get compensated because a summer thunderstorm made your plane late, it's often worth complaining to the airlines and seeing what you can get for your travel inconveniences.