Which US airline has highest customer satisfaction?

Which US airline has highest customer satisfaction? As of 2023, the US American airline with the highest customer satisfaction index score was Alaska Airlines, with an ACSI score of 81. This was significantly above the average for all airlines, which stood at a score of 76 in 2023.

Is it better to fly Virgin or British Airways?

In the competition of British Airways versus Virgin Atlantic, Virgin Atlantic edges out a win. The two airlines implement similar policies and in-flight offerings. However, Virgin Atlantic charges fewer fees, offers a slightly better in-flight experience and has a more-valuable points currency.

Which US airline has best customer service?

JetBlue Airways ranked no. 1 in customer satisfaction for best in first and business class. JetBlue Airways ranked highest in customer satisfaction in first/business class for the second year in a row, with a score of 893.

Which Airlines are rated highest?

Is Delta better than United?

In the competition of Delta versus United, there isn't a clear winner. Delta charges less baggage fees and makes basic economy more tolerable for a frugal traveler. United, on other hand, has a stronger loyalty program, cheaper award prices and a stronger presence when it comes to global connections.

What airline has the most customer complaints?

In 2022 , Frontier Airlines reported 20.26 customer complaints for each 100,000 enplanements on domestic-scheduled operations. This was the highest rate of customer complaints among U.S. carriers.

Is British Airways a good airline?

British Airways is a British carrier. Frequent travelers give the airline an average rating of 7.3/10. This is above the general average . Over the last 12 months the rating has been trending upwards.

What are the top 5 safest airlines in the world?

Why is Delta better than United?

In the competition of Delta versus United, there isn't a clear winner. Delta charges less baggage fees and makes basic economy more tolerable for a frugal traveler. United, on other hand, has a stronger loyalty program, cheaper award prices and a stronger presence when it comes to global connections.

Who is better United or American airlines?

In fact, American outranked United on most metrics in our 2023 Best-Of Awards analysis of major domestic carriers. But United has a few things going for it, including its credit card perks, more legroom in economy plus and the luxurious Polaris class.

Is Delta better than American Airlines?

Delta has a better reliability rating and onboard experience. The free messaging and seatback screens set Delta apart from American Airlines.

What airline has the worst reviews?

Frontier was named the worst US airline in 2023 by claims management company AirAdvisor. Spirit, another low-cost airline, was ranked the second-worst on the list.

What is the most uncomfortable airline?

Spirit. Like Frontier, Spirit has the skinniest rows of any American airline, with a seat pitch of 28 inches — and they don't recline. Spirit lagged at 8 out of 10 American airlines studied in the in The Points Guys' 2021 report.

What is the least liked airline?

What airline has the least amount of complaints?

The three airlines with the lowest number of complaints per passengers last year were Horizon, SkyWest, and Mesa.