Which US airline has best customer service?


Which US airline has best customer service? JetBlue Airways ranked no. 1 in customer satisfaction for best in first and business class. JetBlue Airways ranked highest in customer satisfaction in first/business class for the second year in a row, with a score of 893.


Why are United seats so uncomfortable?

Besides size, some design experts say airplane seats are not well-designed for human bodies, which explains why they're so uncomfortable. Think of an economy seat as a shirt that's designed to be one-size-fits-all.


What airline has highest customer satisfaction?

Alaska Airlines is this year's top airline when it comes to customer satisfaction, according to the ACSI travel study. Alaska is also the biggest gainer in position at the top of the list for 2023, going from sixth last year, to first in 2023.


What airline has the worst ontime record?

During the first four months of 2023, Frontier Airlines faced significant challenges in maintaining on-time arrivals, earning the unenviable title of the worst-performing airline. Frontier Airlines had an on-time arrival percentage of 65.41%, reflecting a notable struggle in adhering to schedules.


Is American Airlines good for international flights?

American Airlines is considered to be a safe airline and has excellent mileage redemption options. It offers flights to many destinations worldwide and has a variety of ticket types for travelers of all budgets. Before booking a ticket, be sure to join the AAdvantage loyalty program for added benefits.


Which airline has a bad reputation?

Here are the ten worst airlines, according to travelers in the United States: American Airlines: 2,183 flight problems and 6,491 reported complaints. United Airlines: 1,583 flight problems and 5,135 reported complaints. Spirit Airlines: 1,102 flight problems and 3,206 reported complaints.


Is American or Delta better?

When comparing the experience between Delta Air Lines versus American Airlines, American wins in more categories, including the ability to achieve elite status more quickly. Although it doesn't have as many flight routes, Delta makes up for it with its superior in-flight experience and operations.


What is the safest US airline to fly?

Top 5 Safest Airlines in the US
  • Alaska Airlines. Alaska Airlines is lucky to earn the top spot on our list due to its name, but the carrier is also an extremely reliable and safe travel option. ...
  • Allegiant Air. ...
  • American Airlines. ...
  • Southwest Airlines. ...
  • Spirit Airlines. ...
  • Hawaiian Airlines. ...
  • United Airlines. ...
  • Delta Airlines.


Why is Delta so much better than United?

Delta excels in providing a consistently good onboard experience, understandable fees and an extensive range of credit cards that provide a good fit for every type of traveler. However, United offers travelers more destinations and American's loyalty program is easier to use.


Which airline has the smallest legroom?

Worst of all for legroom are ultra-low-fare carriers Spirit and Frontier Airlines. In at least this case, you get what you pay for: Passengers get as little as 28 inches of legroom when flying with these airlines, which are known for cheap airfare that comes with a bare minimum of amenities and loads of fees.


Which is better Delta or United?

In the competition of Delta versus United, there isn't a clear winner. Delta charges less baggage fees and makes basic economy more tolerable for a frugal traveler. United, on other hand, has a stronger loyalty program, cheaper award prices and a stronger presence when it comes to global connections.


What is the most reliable airline in us?

The most reliable airlines in 2022 and 2023 in the US were Delta Airlines, Hawaiian Airlines, and United Airlines. Our AirAdvisor Reliability Score is based on delayed, canceled, and diverted flights, as well as instances of denied boarding and mishandled baggage.


Is Delta a bad airline?

Generally, Delta is a good airline for travelers who want a comfortable flight experience overall at a cost that's in line with its service and offerings.


Are American airlines seats small?

Seats: Main cabin seats are arranged with 30 to 32 inches of pitch, depending on the aircraft type. That's not spacious by any means, but it's a couple more inches of legroom than the 28 inches of pitch you'll find on Spirit Airlines and Frontier Airlines.


Is Southwest or Delta better?

If you're choosing between Delta and Southwest When you factor in earnings rates, basic economy considerations, in-flight entertainment and pet friendliness, Southwest just edges out Delta.


What is the most uncomfortable airline?

Spirit. Like Frontier, Spirit has the skinniest rows of any American airline, with a seat pitch of 28 inches — and they don't recline. Spirit lagged at 8 out of 10 American airlines studied in the in The Points Guys' 2021 report.


What is the least liked airline?

Here's the ranking of US airlines from MOST complaints in May 2022 to LEAST complaints in May 2022:
  • American Airlines (575 complaints)
  • United Airlines (400 complaints)
  • Frontier Airlines (301 complaints)
  • Delta Air Lines (281 complaints)
  • Spirit Airlines (269 complaints)
  • JetBlue Airways (244 complaints)


What airline has the least amount of complaints?

The three airlines with the lowest number of complaints per passengers last year were Horizon, SkyWest, and Mesa.