Which airline has the best customer reviews?

Which airline has the best customer reviews? JetBlue Airways ranked no. 1 in customer satisfaction for best in first and business class. JetBlue Airways ranked highest in customer satisfaction in first/business class for the second year in a row, with a score of 893.

How does United compare to Delta?

The Bottom Line. Overall, Delta is consistently rated the more reliable airline. And when it comes to first-class flying, Delta's amenities possess a posh factor that United doesn't quite match, though it comes close. However, in many ways, the choice is a toss-up.

What airline has the highest ratings?

Delta Air Lines ranked as the highest-rated domestic airline in the U.S. According to Bounce's 2023 Airline Index, Delta recorded the highest percentage of on-time arrivals at 81.82% and one of the lowest cancellation rates at 1.96%.

Do any Airlines have good reviews?

Alaska Airlines, JetBlue, Virgin America, and Hawaiian Airlines are also among the highest rated airlines for economy flights. Like Southwest, these airlines also received favorable ratings for staff service, check-in ease, and cabin cleanliness.

Which airline provides the best customer service and why?

JetBlue Airways ranks highest in customer satisfaction in the first/business segment for a second consecutive year, with a score of 893. Delta Air Lines (865) ranks second and United Airlines (848) ranks third. Delta Air Lines ranks highest in customer satisfaction in the premium economy segment with a score of 848.

Which airlines are best based on customer reviews?

JetBlue Airways ranks highest in customer satisfaction in the first/business segment for a second consecutive year, with a score of 893. Delta Air Lines (865) ranks second and United Airlines (848) ranks third. Delta Air Lines ranks highest in customer satisfaction in the premium economy segment with a score of 848.

Which Airlines are reliable right now?

Why do people prefer Delta Airlines?

Delta has been recognized as the best U.S. airline and most reliable airline for 2021 by the consumer website WalletHub. The rankings determined that Delta had the lowest rate of cancellations, delays, mishandled luggage and denied boardings among U.S. carriers.

Which US airline has highest customer satisfaction?

As of 2023, the US American airline with the highest customer satisfaction index score was Alaska Airlines, with an ACSI score of 81. This was significantly above the average for all airlines, which stood at a score of 76 in 2023.

How do you know if an airline is good?

See if the Airline Has Done a Safety Audit One internationally-recognized airline safety measure is the International Air Transport Association's Operational Safety Audit (IOSA).

Which airline has a bad reputation?

Here are the ten worst airlines, according to travelers in the United States: American Airlines: 2,183 flight problems and 6,491 reported complaints. United Airlines: 1,583 flight problems and 5,135 reported complaints. Spirit Airlines: 1,102 flight problems and 3,206 reported complaints.

Is American or Delta better to fly on?

When comparing the experience between Delta Air Lines versus American Airlines, American wins in more categories, including the ability to achieve elite status more quickly. Although it doesn't have as many flight routes, Delta makes up for it with its superior in-flight experience and operations.

Why is Delta better than United?

In the competition of Delta versus United, there isn't a clear winner. Delta charges less baggage fees and makes basic economy more tolerable for a frugal traveler. United, on other hand, has a stronger loyalty program, cheaper award prices and a stronger presence when it comes to global connections.

Who is better United or American airlines?

In fact, American outranked United on most metrics in our 2023 Best-Of Awards analysis of major domestic carriers. But United has a few things going for it, including its credit card perks, more legroom in economy plus and the luxurious Polaris class.

Is Delta a bad airline?

Generally, Delta is a good airline for travelers who want a comfortable flight experience overall at a cost that's in line with its service and offerings.

Is Southwest or Delta better?

If you're choosing between Delta and Southwest When you factor in earnings rates, basic economy considerations, in-flight entertainment and pet friendliness, Southwest just edges out Delta.

What is the most uncomfortable airline?

Spirit. Like Frontier, Spirit has the skinniest rows of any American airline, with a seat pitch of 28 inches — and they don't recline. Spirit lagged at 8 out of 10 American airlines studied in the in The Points Guys' 2021 report.

What airline is most complained about?

In 2022 year, Frontier Airlines reported 20.26 customer complaints for each 100,000 enplanements on domestic-scheduled operations. This was the highest rate of customer complaints among U.S. carriers.

What airline has the least amount of complaints?

The three airlines with the lowest number of complaints per passengers last year were Horizon, SkyWest, and Mesa.

Is Southwest a good airline to fly?