Where is my Railcard download code?


Where is my Railcard download code? The download code allows you to add a purchased Railcard to the Railcard app. The download code is found within the email confirmation you would have received after we have approved your Railcard application.


How long does the 16-17 Saver Railcard last?

The 16-17 Saver will be valid for one year or up until your 18th birthday, whichever comes first. If you buy a Season ticket with a 16-17 Saver discount before it expires, you can continue to use it for up to 4 months after the expiry date.


Is Trainline Railcard digital?

You can now buy the following digital Railcards with us and store them directly in your Trainline app. Age-based Railcards are great for students, young professionals and seniors. Railcards are great for friends, couples and family members.


Can I download my Railcard on my phone?

With a Railcard, you'll enjoy ? off most fares when you go by train. Download the app now so you will never forget your Railcard again- have your Railcard on your mobile, ready for your next train journey.


How do I get a new download code for my 16 17 Railcard?

If you still can't find it, please click 'Manage my account' on the website homepage to log in to your account. Once logged in, click on 'Get new Download Code' to request a new download code.


Is the 16-17 Railcard digital?

Digital 16-17 Saver is stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.


Does Trainline Digital Railcard work?

Yes. Although your Railcard will live in your Trainline App, it can still be used with tickets bought elsewhere.


How do I show my Railcard on my phone?

If you have already bought a digital Railcard, you should have received a 'digital Railcard Download code' on both the purchase confirmation page and by email. Once you've got this code, go to the Railcard app, tap on the '+' button in the top left of the screen and enter your code.


Do you need a photo for a digital Railcard?

You will be asked to provide a digital passport-style photo if you select 'Digital'.


How long to get Railcard download code?

Please allow up to 5 working days for your Railcard application to be reviewed. Once approved, a download code will be sent to your registered email address, along with instructions on how to download your digital 16-25 Railcard.


What happens if I lose my digital Railcard?

In the unfortunate scenario where you lose your device, you can simply add your digital Railcard to a new device. If your Railcard is already associated to two devices, please log in to your account and you will find an option to Manage your devices for any active Railcards you own.