Where is my digital Railcard trainline?
Where is my digital Railcard trainline? To view your Railcard in the app, you'll need to first log in to your account with the same email address you purchased with. After logging in, navigate to the Account tab and tap on Your Railcards to bring up the list of Railcards you've purchased.
How do I activate my digital Railcard?
If you have already bought a digital Railcard, you should have received a 'digital Railcard Download code' on both the purchase confirmation page and by email. Once you've got this code, go to the Railcard app, tap on the '+' button in the top left of the screen and enter your code.
Is Trainline Railcard digital?
You can now buy the following digital Railcards with us and store them directly in your Trainline app. Age-based Railcards are great for students, young professionals and seniors. Railcards are great for friends, couples and family members.
Can I take a screenshot of my Railcard?
Digital railcards must be shown in the app, screenshots are not acceptable - so the fact it's a fake will be easily spotted.
How long does a digital Railcard take to arrive?
In most cases, you should get your digital Railcard instantly after following the steps in the 'How do I add a digital Railcard to my device' section below.
Do they scan railcards on trains?
I'm just wondering if the barcode gets scanned by the train conductor, will he know that the original ticket had a railcard? Yes, they will.
Where is my digital Railcard code?
It is found within the email confirmation you would have received after we have approved your Railcard application. Click here for more information on download code and managing your Railcard. Please note that the Railcard app is available to download from the Apple Store and the Google Play store.
Why isn t my Railcard working on the app?
If your download code isn't working, it is likely that it has expired or has been used to activate your Railcard on too many devices. You can only store your digital Network Railcard on a maximum of 2 devices, so you may need to remove it from an existing device to add it to a new one.
When can I use my digital Railcard?
In most cases, your digital 16-25 Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your Railcard.
How long does it take to get a digital Railcard trainline?
In most cases, your digital 16-25 Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your digital 16-25 Railcard.
Why is Trainline not giving me an e ticket?
Please make sure to check your Junk and spam folders as sometimes the email turn up there. If you still can't find them then the email address you entered may of had a mistake. Don't worry as this is easily fixed you will need to get in touch with our call centre team and they will be able to find your booking.
How do I receive my digital Railcard?
After ordering your digital Railcard you will be sent an email which contains a download code. You will use this download code to add your digital Railcard on your phone or device.
Do you need a photo for a digital Railcard?
You will be asked to provide a digital passport-style photo if you select 'Digital'.
How do I take a picture with my digital Railcard?
Please go to Manage my Railcard on the website homepage to log in to your account. Once logged in, on the top right of your account summary page, please click on your 'Menu Profile' and select 'Personal Details'. You will be given the option to update or change your personal details.
Is the Trainline cheaper than national rail?
Is Trainline more expensive than National Rail? The trainline is a reseller/agent so although the fares are usually the same, you may other charges such as booking fees/credit card fees and delivery fees and may miss any special promotional fares. There is no point in booking through them.
Can I show my train ticket on my phone?
Show Your eTicket Open the eTicket on your mobile device and show the barcode to the conductor. You can even print your eTicket before you arrive at the station.