Where can I pay the Congestion Charge?
Where can I pay the Congestion Charge? You'll need to pay the London Congestion Charge each day you drive in the Congestion Charge area from 7am until 6pm Monday – Friday (not public holidays). You can pay the London Congestion Charge either online or by phone. Simply visit cclondon.com or phone 0343 222 2222 to pay the Congestion Charge.
What postcodes are in congestion charge area?
The following postcodes are within the London Congestion Zone: EC1, EC2, EC3, EC4, SE1, SW1, W1, WC1 and WC2.
What happens if you pay Congestion Charge by mistake?
The rules for refunds of paid congestion charges as set out in the Scheme Order are the same whatever payment method is used. Refunds are only available for unused future days of monthly (20 day) and annual (252 day) charges. Refunds are not available for any part of daily or weekly (5 day) charges.
Do all petrol cars pay Congestion Charge?
This includes most combustion-engined cars on the road, including hybrids. Only zero-emission cars have been exempt from the Congestion Charge, such as electric vehicles and hydrogen fuel cell vehicles. However, from December 2025, even drivers of zero-emission vehicles will be required to pay the congestion charge.
What happens if I forgot to pay ULEZ?
If you drive within the zone, you'll have to pay by midnight on the third day following the journey. If you don't pay on time, you risk getting a Penalty Charge Notice (PCN). To see if and what you need to pay, check your vehicle.
How do I contact Congestion Charge?
- Make a complaint online.
- Phone: 0343 222 2222 (TfL call charges) International : +44 343 222 2222. Textphone: 020 7649 9123 if you have impaired hearing. Please make sure you have all the relevant details to hand before calling.
- Write to: Customer Services Manager. Congestion Charging. PO Box 344.