Where can I exchange my JR Pass at Narita Airport?


Where can I exchange my JR Pass at Narita Airport? Once you arrive at the station floor of Narita Airport, look for the JR East Travel Service center. This is the point of exchange for the JR Pass. You'll need both your passport and exchange voucher in order to activate the JR Pass, be sure to keep them ready. The JR Pass can be exchanged between 6:30 and 21:45.


What do you need to pick up JR Pass?

During the screening for pick-up/exchange, be sure to show your passport* and Temporary Visitor stamp/sticker. The PASS will not be issued if the name in your passport is different from the name on the Exchange Order or the name who purchased the PASS online.


Can I share a JR Pass?

The JR Pass is a personal ticket and can't be shared among multiple people. There are possible harsh fines if caught. If you travel with multiple persons, please make sure that everyone has a valid ticket.


How long does it take to exchange JR Pass?

The JR Pass exchange process takes about 5 minutes itself. This can be longer in the event of a queue. Especially at Narita Airport and Tokyo Station, we recommend exchanging your pass at any other station if possible.


How long does it take to get JR Pass at Narita?

JR Pass Exchange Office Prepare to show your passport and Exchange Order or voucher to a staff member to get your official Japan Rail Pass. You will be asked to fill out a form with your name, passport number, and rail pass activation date. And, after about ten minutes, your JR Pass should be ready.


Can you return unused JR Pass?

Yes, we can offer a refund for any unused JR Pass up to 1-year after issue date. Do note that a refund fee may apply, and you have to return the ticket to us. We also offer an any reason cancellation protection, where no fees apply.


Can I use my JR Pass to get around Tokyo?

JR East operates the most convenient train lines for moving around central Tokyo, and you can use your JR Pass on all of these metro services. The rest of the 13 Tokyo subway lines that run in and around the Yamanote line are operated by companies other than JR East.


What is an exchange order for JR Pass?

Exchange Order (Physical or Electronic): This document is required to redeem your actual JR pass. You will receive a physical Exchange Order at pick up counters in local airports or by delivery.


Is it advisable to buy JR Pass in Japan?

If you are traveling to multiple cities in Japan and plan on using the bullet train (Shinkansen) or other long-distance trains (local, express or limited-express trains), then the JR Pass can be a cost-effective option.


Is there a JR office at Narita Airport?

Two JR EAST Travel Service Centers are conveniently located in Narita Airport to assist non-Japanese tourists with all their travel needs.


Can I pick up my JR Pass at the airport?

Unfortunately, it is not possible to pick up your vouchers at the airport or at a JR ticket office.


Can I pick up my JR Pass in Japan?

STEP2Pick up the PASS When you arrive in Japan, pick up the JAPAN RAIL PASS at the JR-designated ticket office counter. When picking up the PASS, your eligibility will be confirmed. Please present your passport and those of the persons traveling with you.


Can I use JR Pass from Tokyo Station to Narita Airport?

The Narita Express – also known as N'EX – is the most convenient Tokyo city transfer from and to Narita International Airport, which hosts most of the overseas flights to Japan. This limited express train service is fast, reliable and punctual, and you can ride it for free with your Japan Rail Pass.


Should I buy JR Pass before going to Japan?

If you calculate that your travel costs will be lower if you buy individual tickets for each journey, then it's not worth buying a JR Pass. However, if you take into account journeys on Shinkansen high-speed trains or other means of transport, the savings you make become substantial.


Is it cheaper to buy JR Pass in Japan or online?

For a limited time only, you can buy a Japan Rail Pass from certain train stations and airports in Japan. Travelers should be aware it is more expensive to buy a JR Pass in Japan than to purchase the pass online.