When should you message guests on Airbnb?


When should you message guests on Airbnb? A few days before check-in, it's a good idea to remind guests about the details of their upcoming stay so they can start planning their arrival. You can send these messages up to 14 days ahead using the Before check-in action. You may want to restate the details you shared in your After booking message.


How do I make Airbnb guests feel welcome?

Check out this five-step guide.
  1. Step 1: Communicate early and often. Welcoming guests begins before they even come through the door. ...
  2. Step 2: Make check-in easy. ...
  3. Step 3: Keep things clean and tidy. ...
  4. Step 4: Anticipate guest needs. ...
  5. Step 5: Give and get reviews.


Are you expected to clean Airbnb?

Cleanliness: Guests should not leave the listing in a state that requires excessive or deep cleaning (moldy dishes, soiled carpets, stains from pets, etc.). Cleaning fees set by Hosts are only meant to cover the cost of standard cleaning between reservations (laundry, vacuuming, etc.).


What makes Airbnb guests happy?

It's not necessarily about having a super luxurious space or the most high-end amenities. Instead, consider small gestures that can have a big impact, like offering your favorite local coffee or a handwritten welcome note. Here, hosts share some simple, budget-friendly ideas for giving guests an unforgettable stay.


Should you send a welcome message on Airbnb?

While it may sound like magic, many hosts swear by a welcome letter for their success. A well-thought-out welcome letter will help create a positive first impression for your Airbnb guests. This welcome message will also present you as a caring host.


What do Airbnb hosts see about guests?

Before you book, a Host will only be shown your first name and identity verification status. Your full name and profile photo will be shared with the Host after your booking is confirmed.


What is a good pre booking message Airbnb example?

Hi {Guest first name}, Thank you for choosing to book {Property name}. My name is {Host name}, and I'll be your host during your stay. I would like to know you a little better, so I'd appreciate it if you would take a few minutes to answer some questions.


How do you deal with an unhappy guest on Airbnb?

The most important thing to remember is to talk to your guest. Angry guests usually have a valid reason, and they want to be heard. Even if the issue cannot be solved, communication and understanding can help keep the guest from feeling dissatisfied and prevent them from leaving a negative review of your listing.


What do you say to guests after booking on Airbnb?

Scheduled messages
  1. Dear guest first name, thank you for confirming your reservation.
  2. I am excited to welcome you on check-in date on or after our check-in time, which is check-in time.
  3. As a reminder, here are our house rules: house rules.


What do Airbnb guests want most?

Extras guests appreciate:
  • Extra toilet paper, linens, and towels.
  • Basic toiletries like shampoo and conditioner.
  • Dish soap and cleaning supplies.
  • Dining basics like a coffee maker, cooking utensils, dishes, and silverware.
  • Wine glasses.
  • Basic cooking supplies like salt, pepper, and oil.
  • Coffee, tea.
  • Light breakfast or snacks.


How do I attract people to my Airbnb?

Join 10,000 hosts who get exclusive Airbnb insights!
  1. Turn on instant book. ...
  2. Reduce your minimum stay to one night. ...
  3. Offer as many amenities as you can. ...
  4. Don't cancel your reservations. ...
  5. Keep your response rate at 100% ...
  6. Think carefully about your pricing. ...
  7. Make sure you get good reviews.


Why do Airbnb hosts decline?

If your reservation request is declined and the listing for the stay shows that it's still available, the host's calendar may not be up-to-date or they may want reservations of a different length or time.


How do I attract more people to my Airbnb?

Join 10,000 hosts who get exclusive Airbnb insights!
  1. Turn on instant book. ...
  2. Reduce your minimum stay to one night. ...
  3. Offer as many amenities as you can. ...
  4. Don't cancel your reservations. ...
  5. Keep your response rate at 100% ...
  6. Think carefully about your pricing. ...
  7. Make sure you get good reviews.


Are you supposed to wash towels at Airbnb?

You shouldn't be responsible for washing anything in terms of sheets and towels, and the host won't expect you to. You should check the description of the Airbnb and ask the host if you are concerned, however.


How do you communicate with guests on Airbnb?

Setting up a communication strategy
  1. Download the Airbnb app to your phone and turn on notifications. You can receive notifications via text, email, or directly from the app.
  2. Use quick replies. ...
  3. Try scheduled messages. ...
  4. Enlist a Co-Host to help respond to guests if you're going to be unable to monitor your phone or email.


How do I avoid bad guests on Airbnb?

How to screen Airbnb guests: 5 ways to ensure safety and prevent damages
  1. Have detailed house rules. The first way to vet guests is to set vacation rental house rules which they must accept before booking. ...
  2. Check the guest's Airbnb profile. ...
  3. Ask the right questions. ...
  4. Verify guest IDs. ...
  5. Ask for a security deposit.