When should you message Airbnb guests?


When should you message Airbnb guests? A few days before check-in, it's a good idea to remind guests about the details of their upcoming stay so they can start planning their arrival. You can send these messages up to 14 days ahead using the Before check-in action. You may want to restate the details you shared in your After booking message.


Are you expected to clean Airbnb?

Cleanliness: Guests should not leave the listing in a state that requires excessive or deep cleaning (moldy dishes, soiled carpets, stains from pets, etc.). Cleaning fees set by Hosts are only meant to cover the cost of standard cleaning between reservations (laundry, vacuuming, etc.).


What makes Airbnb guests happy?

It's not necessarily about having a super luxurious space or the most high-end amenities. Instead, consider small gestures that can have a big impact, like offering your favorite local coffee or a handwritten welcome note. Here, hosts share some simple, budget-friendly ideas for giving guests an unforgettable stay.


Should you send a welcome message on Airbnb?

While it may sound like magic, many hosts swear by a welcome letter for their success. A well-thought-out welcome letter will help create a positive first impression for your Airbnb guests. This welcome message will also present you as a caring host.


How do you deal with an unhappy guest on Airbnb?

The most important thing to remember is to talk to your guest. Angry guests usually have a valid reason, and they want to be heard. Even if the issue cannot be solved, communication and understanding can help keep the guest from feeling dissatisfied and prevent them from leaving a negative review of your listing.


Can you check-in after 3pm Airbnb?

ALLOWING 24 hour guest check-in If no check-in time is specified, check-in will be set as 3:00 PM local time. Guests will not see your check-in and checkout times until they visit your listing page from the search results.


Is it bad to decline a guest on Airbnb?

Not a problem—here's how to handle it. Decline the request before it expires within 24 hours—your response rate will thank you! It's one of the factors that helps you become a Superhost. Decide whether to keep the dates blocked or open them up for someone else to book.


How do you tell if someone is scamming you on Airbnb?

Spot the scam: Airbnb scammers will often use fake, stock, or doctored images to misrepresent their rental property. All too common are photos using angles and lenses to make spaces appear larger, as well as photoshopped amenities and scenic views that aren't real.


Do Airbnb hosts cancel often?

While it's rare, sometimes a Host may need to cancel a reservation. We understand this can impact your plans in a big way. Rest assured that every booking made on Airbnb comes with AirCover for guests, support for guests who experience issues with their booking, including Host cancellations within 30 days of check-in.


Does Airbnb look at messages?

All messages sent through the Airbnb website are tracked and monitored to ensure the safety of their guests and to ensure Airbnb's Terms of Service are followed by guests.


How strict is Airbnb checkout?

Checkout time: Guests should complete checkout, including key return, by the designated checkout time indicated on the Airbnb reservation, and should not leave belongings at the listing past the designated checkout time for storage or later pickup without prior approval from the Host.


How do I attract people to my Airbnb?

Join 10,000 hosts who get exclusive Airbnb insights!
  1. Turn on instant book. ...
  2. Reduce your minimum stay to one night. ...
  3. Offer as many amenities as you can. ...
  4. Don't cancel your reservations. ...
  5. Keep your response rate at 100% ...
  6. Think carefully about your pricing. ...
  7. Make sure you get good reviews.


What is proper AirBnB etiquette?

Follow their house rules and any special requests Always follow the house rules set out by your host, and be mindful of any special requests that they make for the duration of your stay. Remember that their rules are in place for a reason (keeping the property clean and safe, minimizing noise, etc.).


How do I ask my Airbnb host for early check-in?

If you haven't booked yet and know you'll need an earlier check-in, go to the listing and click or tap Contact Host to send a message asking if you can arrive earlier. You'll be able to find out whether or not this is possible before you book a reservation, and will end up saving money (and time).


Why do Airbnb hosts decline?

If your reservation request is declined and the listing for the stay shows that it's still available, the host's calendar may not be up-to-date or they may want reservations of a different length or time.


How do I attract more people to my Airbnb?

Join 10,000 hosts who get exclusive Airbnb insights!
  1. Turn on instant book. ...
  2. Reduce your minimum stay to one night. ...
  3. Offer as many amenities as you can. ...
  4. Don't cancel your reservations. ...
  5. Keep your response rate at 100% ...
  6. Think carefully about your pricing. ...
  7. Make sure you get good reviews.


How do you communicate with guests on Airbnb?

Setting up a communication strategy
  1. Download the Airbnb app to your phone and turn on notifications. You can receive notifications via text, email, or directly from the app.
  2. Use quick replies. ...
  3. Try scheduled messages. ...
  4. Enlist a Co-Host to help respond to guests if you're going to be unable to monitor your phone or email.


How does Airbnb punish hosts?

Depending on the nature of the violation, Airbnb may also take other actions, such as canceling an upcoming or active reservation, refunding a guest from a Host's payout, and/or requiring Hosts to provide proof that they have addressed issues before they can resume hosting.