What would you do if two customers were arguing over a seat?


What would you do if two customers were arguing over a seat? The most important thing is to deescalate the situation, which can be done by separating the passengers, just talking to them, or telling them what might need to be done if the situation can't be resolved, like landing at the nearest airport or being arrested once you're on the ground.


What is the unruly passenger law?

In the airline world, an unruly passenger is classified as someone who jeopardizes the safety of the flight in categories ranging from suspicious or threatening behavior to actions that are life-threatening in the U.S. While International Air Transport Association (IATA) numbers show that there was one such ...


How would you handle a situation where a passenger is unhappy with their seat assignment?

I'd then ask them to calmly explain the situation and would look at both of their tickets to learn where each of their seats originally were to rid anyone of confusion. If a passenger is still unhappy about their seating arrangements, I would try to find an open seat that meets their preference.


Can you be kicked off a plane for smelling bad?

Smelling Bad If you smell so bad that it is disrupting the enjoyment of the flight for both flight crew and passengers, you might get the boot.


Why do I want to be a flight attendant answer?

I love flying and traveling. I have experience in waitressing and bartending. I've always had a passion for hospitality and quality service with a smile. I believe I would best be able to utilize my talents as a Flight Attendant by helping more people than any other job.


What makes a passenger angry?

Although it is a very contemporary behavioral disorder, the cause of air anger is attributed to physical and psychological stress. Alcohol is usually regarded as a source of physical stress. Alcohol consumed before or during a flight may cause the person to experience air rage. This anger could also be psychological.


What would you do if a passenger was extremely upset and angry?

Really pay attention and listen to the passenger's complaint, and reassure them that you understand and sympathise with their frustration. Ask them what will make the situation better for them. Hopefully they will be reasonable and you can find some common ground to appease their frustrations.