What to sell to hotel guests?

What to sell to hotel guests? Food and Beverage Always encourage your guests to buy your beverages and meals. Some guests always want to celebrate their special occasions like birthdays, anniversaries, graduations, etc. As a hotelier, you should seize this opportunity to sell the packages you have to your guests.

How to wow your hotel guests?

What do luxury hotel customers want?

Lifestyle trends that today's guests want include an authentic local environment, food and cooking, wellness, and health. For the affluent guest who loves yoga, for example, a themed hotel might offer aromatherapy yoga rooms, week-long yoga retreats, a meditation room onsite, and a restaurant with healthy foods.

How do hotels attract more customers?

Are you searching for winning strategies to bring in new guests and increase bookings at your hotel? There's no better way to do this than to offer an outstanding food menu selection and amenities, improved room bookings, competitive prices, and discount offers.

What do hotel guests value most?

What are the three most important expectations of guests in a hotel? The three most important expectations of guests in a hotel are convenience, autonomy, and personalization.

What makes customer happy in a hotel?

Reward Loyal Guests and Personalize the Experience As part of your loyalty programs, provide late checkout for free, establish a tiered loyalty system, or create other amenities and ways to show your gratitude for their patronage. Also, an in-person thank you goes a long way.

What attracts guests to a hotel?

There's no better way to do this than to offer an outstanding food menu selection and amenities, improved room bookings, competitive prices, and discount offers. But that's not all. A challenge common to hotels seeking to attract new guests to their hotel is the challenge of an overcrowded and competitive marketplace.

How can I surprise someone in a hotel room?

Another way to personalize the surprise is to arrange for a special delivery to the hotel room. This could be anything from a bouquet of their favorite flowers to a basket of their favorite snacks. You could also arrange for a surprise visit from a friend or family member who lives in the area.

What makes hotel guests happy?

First impressions are everything Guests often travel a long way to enjoy a hotel and travelling can be stressful, so the 'check in' experience should be as seamless as possible. Extra touches such as providing warm hand towels, a snack or a refreshing drink encourages guests to relax and puts them at ease.