What to do when Genie Plus is down?


What to do when Genie Plus is down?

Issues with Genie+: What to Do If Genie+ Isn't Working
  1. Try troubleshooting on your end first. ...
  2. Toggle on or off the Wi-Fi. ...
  3. If staying on property and still unable to fix the issue on your own, go to the front desk of your hotel as soon as you realize Disney Genie+ isn't working.


What happens if you miss your Genie Plus?

Because you can only use Genie+ access once per attraction, you do need to modify it if you wish to change your arrival time. If you miss your window and did not successfully cancel or modify it, you will not be able to make another reservation for that attraction.


Which Genie Plus rides sell out first?

The Rides to Book FIRST With Genie+ and Pay Per Ride in Disney World
  • A Disney Genie Pamphlet.
  • ©Disney.
  • ©Disney.
  • Seven Dwarfs Mine Train.
  • Remy's Ratatouille Adventure.
  • Mickey and Minnie's Runaway Railway.
  • Expedition Everest.
  • Jungle Cruise.


What is Disney 120-minute rule?

The 120-minute rule is determined by when you make the reservation, not the return time for the attraction. So if you both log on at 9 AM to make a reservation for different attractions, you will both have to wait 120 minutes (or after riding the attraction, whichever comes first) to make your next selections.


Why is Genie Plus not currently available?

Underneath that you'll see LL Disney Genie+ Not Currently Offered. This means that all of the available Lightning Lanes have been booked. Now, it is possible that a few will become available as guests' plans change and they cancel Lightning Lanes, but getting one of those takes a lot of luck and pixie dust.


What time should I buy lightning lane?

For individual Lightning Lane purchases, guests of a Disney Resort hotel and other select hotels* may make their first purchase starting at 7:00 am on the day of their visit. All other Guests can make their first purchase during normal park opening hours.


What happens if ride is closed during lightning lane?

If you have a Lightning Lane reserved for an attraction and notice it is closed during your redemption window and have not already scanned in at the queue entrance, you will receive a “multi-experience pass.” A multi-experience pass is basically a free Lightning Lane reservation that can be redeemed on one of many ...


Does Genie Plus let you skip lines?

Genie+ allows guests to skip the line at the included attractions, once per ride per day. You can begin making your Genie+ reservations once you have entered the park for the day. You can make your selections across all of the theme parks if you have a Park Hopper ticket.


Does Genie Plus work after hours?

During Disney After Hours events, Disney Genie+ is not available to use. All Guests will be directed to the standby queue to ride each attraction. If you have a regular park ticket that day and are there before the event starts, you will be able to use Disney Genie+ during that time.


How do I refresh Genie+?

When the booking window opens, navigate to your Tip Board in Disney Genie. You may need to pull down to refresh.


What is the 2 hour rule for Disney Genie Plus?

Your ability to make Genie+ selections will be frozen for two hours, but starting at 2 p.m., you can make another Genie+ selection for another ride. If that ride is more than two hours away, then, at 4 p.m., you can make one more, and so on.


How many Genie Plus rides per day?

All guests, regardless of where they stay, are limited to a maximum of two pay-per-ride attractions per day and can only book a particular ride once per day. What about Annual Passholders? Annual Passholders will need to purchase Genie+ on the day(s) of their visit.


Has Disney Genie Plus ever sold out?

The sell-out time was reported by Scott Gustin on Twitter. Read more about Walt Disney World Genie Plus in our tips & strategy guide. Previously Genie Plus sold out at Walt Disney World on February 19, 2023 for the first time. That sellout was followed by the service being sold-out on February 20, and March 15.


How many times can you use Genie Plus Lightning Lanes?

Purchase Disney Genie+ service to use the Lightning Lane entrances at select attractions and experiences (subject to change without notice). On average, Guests can enter 2 to 3 attractions or experiences per day using the Lightning Lane entrance if the first selection is made early in the day.


Which lightning lanes sell out first?

You may be out of luck for purchasing Individual Lightning Lanes for any attraction if you're staying offsite on high crowd days. Rise of the Resistance used to be the clear winner of the popularity contest here, and that doesn't hold true anymore either. At all crowd levels, Flight of Passage sells out first.


Is Disney eliminating Genie Plus?

Guests are officially no longer using any ticket that included Genie+ ticket add-on ahead of time. Disney previously was selling the add-on, but this stopped earlier last year and all tickets that could be purchased for 2023 at Walt Disney World Resort no longer allowed the add-on to be purchased ahead of time.